About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
About the Role
Nebius is scaling globally, and our Enterprise Technologies team is building the operating model that enables employees to do their best work — securely, efficiently, and with as little friction as possible.
We are looking for a Global IT Operations Manager to lead IT Operations across all non-US regions. You will partner closely with the Global IT Operations Manager for the Americas to build and run a unified global IT function, with true follow-the-sun coverage, consistent service standards, and a customer-obsessed support culture.
This is a hands-on leadership role with Head-level scope. You will lead a team of approximately 7–8 people, shape the operating model for non-US IT Operations, and drive Nebius toward 24x7 support, stronger regional coverage, Executive IT Support, scalable onboarding/offboarding, hardware lifecycle excellence, and measurable helpdesk effectiveness.
The right person is both strategic and practical: someone who can define the model, lead the team, write the runbook, unblock the escalation, and still jump into complex troubleshooting when needed.
What You'll Do
Leadership & Strategy
Helpdesk & Service Excellence
Operations & Process
Cross-Functional Partnership
What We're Looking For
Nice to Have
What Success Looks Like
Within your first 6–12 months, you will have:
Benefits & Perks:
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.