Senior Revenue Cycle Manager

About the Role:

We are looking for an experienced and people-first Senior Manager of Revenue Cycle to lead our billing and collections team across a growing multi-site dental organization. This role is hands-on and team-focused: you will supervise day-to-day RCM operations, coach and develop your staff, and ensure claims, AR, and collections workflows run smoothly and efficiently. The right candidate is a strong communicator who thrives in a fast-paced environment, knows dental billing inside and out, and genuinely enjoys building and mentoring a team. 

Location & Work Model 

Primary base: Remote arrangements will be considered for the right candidate, with periodic on-site visits to our New Hyde Park, NY and Melville, NY headquarters.  

What You Will Do:

• Supervise and develop a team of billing specialists, AR follow-up staff, and credentialing coordinators, providing day-to-day coaching, performance feedback, and professional development support.
• Oversee the full claims lifecycle: eligibility verification, claim submission, payment posting, and denial resolution across all supported practice locations.
• Manage accounts receivable follow-up workflows, ensuring outstanding balances are pursued in a timely and organized manner and escalating complex accounts as needed.
• Monitor denial trends, identify root causes, and work with your team to resolve and prevent recurring issues.
• Support patient financial experience by ensuring staff communicate billing information clearly, handle payment plans professionally, and collect point-of-service payments consistently.
• Partner with practice operations teams to resolve billing issues, address payer questions, and support smooth day-to-day financial workflows at the practice level.
• Assist in onboarding newly affiliated practices by helping standardize billing workflows and training incoming staff.