Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Claims Consultant to join our growing team in Seattle, WA.

The Claims Consultant is responsible for utilizing insurance expertise to provide prompt, accurate, and courteous claims resolution and customer service to Personal & Commercial clients and teammates.

How You Will Contribute

Document Agency Automation System – Applied via Claims Detail Screen and Activities for loss reported, awaiting confirmation from carrier, and claim follow-up adhering to the Claims Procedures
Keep the customers informed of the status of their claim
Assist the insured with organizing, documenting and presenting small and large property loss claims
Assist insured with negotiating with total loss on autos to their carrier
Research and conduct coverage analysis on claims
Review Reservation of Rights letters and offers response to insured
Review and offer rebuttals as necessary to coverage disclaimers.
Gather supportive documentation to include with any rebuttal
Review accounts with claims for adequate coverage; recommends appropriate coverage/changes to AM or insured and documents
Deal promptly and with full disclosure with all carrier personnel
Track and look for any sizeable reserves or reserve changes and notify appropriate parties as needed
Record all activities in claims files in the agency automation system as defined in the Claims Procedures
Inform appropriate personnel of claims issues involving clients
Promptly handle Summons & Complaints, informing appropriate personnel adhering to the Claims Procedures

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Claims Consultant to join our growing team in Seattle, WA.

How You Will Contribute

Document Agency Automation System – Applied via Claims Detail Screen and Activities for loss reported, awaiting confirmation from carrier, and claim follow-up adhering to the Claims Procedures
Keep the customers informed of the status of their claim
Assist the insured with organizing, documenting and presenting small and large property loss claims
Assist insured with negotiating with total loss on autos to their carrier
Research and conduct coverage analysis on claims
Review Reservation of Rights letters and offers response to insured
Review and offer rebuttals as necessary to coverage disclaimers.
Gather supportive documentation to include with any rebuttal
Review accounts with claims for adequate coverage; recommends appropriate coverage/changes to AM or insured and documents
Deal promptly and with full disclosure with all carrier personnel
Track and look for any sizeable reserves or reserve changes and notify appropriate parties as needed
Record all activities in claims files in the agency automation system as defined in the Claims Procedures
Inform appropriate personnel of claims issues involving clients
Promptly handle Summons & Complaints, informing appropriate personnel adhering to the Claims Procedures

Claims Consultant

Claims Consultant

Brown & Brown

Brown & Brown

Benefits

Brown & Brown