Job Description:
Overview
Airport Butler is a premier meet and greet service provider to clients in approximately twenty-five airports in the United States and Canada. Our clients primarily consist of executives, celebrities, production companies, inexperienced travelers, families, and senior citizens
Airport Butler is seeking service oriented and enthusiastic individuals to join our team as a Concierge Coordinator. As a Coordinator, you will be responsible for coordinating Limo service for our clients. This position will fill approximately 25-30 hours weekly with schedule flexing to accommodate hours as needed, particularly on the weekends.
Responsibilities
Qualifications
High School Diploma or equivalent
Must possess current authorization to work in the US, and a valid driver's license
Excellent written and communication skills
Two (2) years experience in delivering luxury/VIP type services to high-end customers and/or airport/airline hospitality service experience
Must be flexible in the work schedule to match the demand for services to include nights, weekends, and holidays
Must be able to stand and walk for long periods of time and lift up to 70 lbs.
Ability to work under pressure with minimal supervision
High proficiency in computer and smartphone skills, including smartphone applications
Ability to read and interpret documents such as operating and procedural manuals
Excellent written and verbal communication skills
Passionate approach to customer service, positive attitude, strong work ethic, exceptional organizational skills
Demonstrated ability to solve problems proactively and creatively
Demonstrated ability to collaborate with other employees to overcome abnormal situations
High level of cultural awareness
Excellent internal and external customer service skills to handle all clients’ needs, concerns, and accommodations
Ability to work in a hectic, stressful environment while delivering a very calm, positive, efficient, and comforting service
Adapt to an ever-changing environment and be resilient
Multi-lingual is a plus
21.50 - 23.80
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.