The Business Process Analyst facilitates system and process redesign initiatives in the organization that promote operational excellence. This innovative candidate will display recognized leadership and sound organizational and analytical skills and will actively assist the executive team in completing assigned projects according to respective deadlines and expectations. The scope of activities for the business process analyst includes creating collaborative customer relationships, implementing lean design while developing business solutions with stakeholders, managing the integration of performance improvement projects in the organization and analyzing data obtained from numerous information systems and employ the judgment necessary to determine the accuracy and applicability of the conclusions.
Essential Duties:
Required Qualifications:
Req Bachelor's degree
Req 3-5 years Previous performance improvement experience and knowledge lean principles, tools and techniques.
Req 2 years or more Experience using myriad data sources to enhance and/or automate process workflows.
Req Strategic planning and critical thinking skills for problem solving and identification of solutions.
Req Demonstrate excellent customer service behavior.
Req Demonstrates excellent verbal and written communication skills.
Req Proficiency with MS Excel, familiarity with MS Visio and MS PowerPoint.
Req Functional familiarity with SQL
Preferred Qualifications:
Required Licenses/Certifications:
The annual base salary range for this position is $95,680.00 - $158,230.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix D****https://policy.usc.edu/wp-content/uploads/2024/08/Background-Screening-Policy-Appendix-D-1.pdffor specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.
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