We provide meaningful careers that connect people with purpose.
We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.
Netcare invites you to be part of our journey.
ROLE SUMMARY
The incumbent will be responsible for the provision of medication and supplementary services to patients and members of the healthcare team under the supervision of a registered Pharmacist. The Pharmacist Assistant will also assume responsibility for meeting patients needs in a responsible, satisfactory and cost-effective manner.
KEY WORK OUTPUT AND ACCOUNTABILITIES
CONSISTENCY OF CARE
Customer service
• Be active in the monitoring and improving Internal Customer Service Survey
• Assist and offer advice on the usage, side effects, contra-indications, drug interaction and proper storage of medication to patients and other members of the healthcare team.
• Advise and provide information regarding general health matters, including the effective use of medicines, treatment for general diseases, primary health care, screening services, essential medication, mother and child healthcare services, family planning and immunisation
Dispensing medication
• Dispensing of prescriptions (hospital and retail) under the supervision of a registered Pharmacist and capturing thereof.
• Assist with the sale of the schedule 1 and 2 medicines or scheduled substances
• Assist with the compounding, manipulation or preparation of a non-sterile or sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
• Assist with the manufacturing of a non-sterile or sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
TRANSFORMATION OF OUR SOCIETY
Education and training facilitation
• Implement and maintain Antibiotic Stewardship Programme within the hospital environment
• Comply and participate with Best Care Always Programme and DVT & AMI Clinical Leadership Pathways, within the hospital environment
• Maintain liaison relationships with medical and nursing staff by providing timely information pertaining to pharmaceutical supplies, drug usage, compatibility etc.
Teamwork
• Actively participate as a member of a team to achieve goals
Personal and professional development
• Active involvement in own professional development to maintain a satisfactory level of skill and knowledge
• Keep up to date with Netcare’s evolving policies and procedures
Build and maintain stakeholder relationships
• Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
• Create and maintain a positive environment where the differences of others are recognized, understood, and valued, so that all can reach their full potential and maximize their contributions.
• Develop collaborative relationships to help accomplish work goal.
SKILLS PROFILE
EDUCATION
Essential
• Registration with the South African Pharmacy Council as Post Basic Pharmacist Assistant
• A relevant post basic pharmaceutical qualification
Preferred
• Intermediate computer proficiency in the Microsoft Office Suite
WORK EXPERIENCE
Preferred
• Private hospital experience is a requirement
KNOWLEDGE
Preferred
• Familiar with standard concepts, practices and procedures of Netcare
PHYSICAL REQUIREMENTS
In the event of any physical or psychological limitation that may impair the employee’s ability to perform the required job function, the employee must consult the employer for reasonable accommodation.
VALUES AND BEHAVIOURS
Netcare Values
At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are compassionate about quality care and professional excellence.
• Care - The basis of our business. The professional, ethical patient care and services we offer at every level of the organisation.
• Truth - The crucial element in building relationships that work. Open communication with honesty and integrity is essential.
• Dignity - An acknowledgement of the uniqueness of individuals. A commitment to care with the qualities of respect and understanding.
• Compassion - The creative, compassionate, and innovative drive to do things better than before. To develop and implement successful healthcare solutions for all.
• Participation - The willingness and desire to work in productive and creative partnerships with others and the commitment to communicate.
The Netcare Way
Netcare is committed to providing quality care. Our basic service standard holds us accountable for the below seven behaviours which you will be accountable to uphold:
• I always greet everyone to show my respect.
• I always wear my name badge to show my identity.
• I always treat others with consideration and humility to uphold dignity
• I always act in the best interest of Netcare and others to show I care
• I always listen with empathy and respond with kind action to show my compassion
• I always say thank you to show my appreciation.
• I always embrace diversity to strengthen inclusivity and belonging.
SKILLS
Customer Focus and Service Delivery
The capacity to identify and respond to the needs of *internal and external customers.
*Internal and external customers include patients, doctors, colleagues, suppliers, visitors, vendors and any other person that requires a relationship
Personal Work Ethic
Capacity to instil an ethic of quality and consistency in self and others.
Building Relationships
Capacity to establish constructive and effective relationships.
Communication
The capacity to clearly present information, either written or verbal.
Teamwork
Capacity to cooperate with others to work towards a common goal.
Technical Knowledge
The capacity to perform a technical function to required standards.
WORKING CONDITIONS
• Professional flexibility in working hours while supporting daily business operations.
• Will interact with internal and external customers through several different means.
Join the team committed to providing the best and safest health and care.