Strategic Portfolio Management

• Build portfolio standards and practices that help leaders decide where to invest time, money and capacity

• Improve Enterprise practices that support visibility into work in progress, priorities, dependencies and trade-offs

• Enable better decision-making around funding, sequencing, and capacity planning

Product Management

• Establish and maintain enterprise standards for product management, including expectations for roles, decision-making, and outcomes across business-aligned organizations.
• Enable strong product strategy, vision, prioritization, and roadmaps that connect customer needs, business objectives, and investment decisions.
• Ensure a customer-centric, product mindset is embedded across organizations, with leaders and teams accountable for outcomes rather than activity or output alone.
• Govern and support the enterprise adoption of modern product management practices, balancing consistency with flexibility across federated business contexts.

Key Responsibilities

• Set and maintain enterprise standards for agility, product management, and portfolio management.
• Ensure adoption of standards across the Bank using enablement, governance, measurement transparency, and executive influence.
• Build and lead a team over time, establishing enterprise capability leadership largely from the ground up.
• Lead through a combination of direct management and dotted-line relationships, working across centralized and federated organizations.
• Define simple, practical frameworks, tools, and measures that leaders can use consistently and confidently.
• Establish governance models that reinforce standards while allowing for business-level flexibility.
• Coach and influence executives, senior leaders, and organizations through significant change while building durable enterprise capabilities.
• Act as a trusted advisor to the Executive Leadership Team, translating complex topics into clear, actionable decisions.

Education and Experience Required:

Bachelor’s degree and a minimum of 11 years’ relevant work experience, or in lieu of a degree, a combined minimum of 15 years’ higher education and/or work experience, including a minimum of 11 years’ relevant work experience

Minimum of 5 years’ managerial experience

• Demonstrated experience building and scaling enterprise capabilities, not just optimizing existing ones.
• Experience setting standards and driving adoption across multiple business areas with limited direct authority.
• Proven ability to influence executives and senior leaders through credibility, clarity, outcomes, and relationship building.
• Strong people leadership capability, including building teams and working through dotted-line relationships.
• Clear, plain-language communicator with a strong results orientation.
• Belief in the mindsets of our cultural transformation: listen to learn, adapt and grow, win together, and focus on what matters
• Belief in the importance and power of all other disciplines that are led by the Office of the Customer and The Way We Work Enablement: Customer Research, Experience & Process Design, and Organizational Change Management

Education and Experience Preferred:

• Background in leading a large and complex product management or a senior operations role.
• Experience leading transformational change in non-technology or mixed business environments.
• Experience working in regulated or complex organizations

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M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $206,400.00 - $344,000.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Boston, Massachusetts, United States of America