At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Job Description

KAM Digital & E-commerce

Ubicación: Ciudad de México, México
Empresa: Eli Lilly México
Área: Comercial / B2B / Trade & E-commerce

Position Overview

The KAM Digital & E-commerce will be responsible for defining, executing, and driving the commercial strategy for all digital channels across Eli Lilly’s portfolio in Mexico, including e-commerce platforms, telehealth providers, digital health ecosystems, and super apps.

This role combines strategic thinking, commercial leadership, and execution excellence, ensuring strong partnerships with key digital customers while accelerating patient access, conversion, and adherence through innovative digital channels.

Key Responsibilities

1. Strategy Development & Channel Growth

Define and lead the end-to-end digital & e-commerce strategy for Lilly’s portfolio in Mexico.
Identify and prioritize growth opportunities across:
- E-commerce marketplaces (e.g., pharmacy chains, pure players)
- Telehealth platforms
- Digital health ecosystems
- Super apps and emerging channels
Develop channel-specific business plans, including revenue targets, growth drivers, and KPI frameworks.
Ensure integration with brand strategies, commercial programs, and omnichannel initiatives.

2. Commercial Management & Key Account Leadership

Act as primary point of contact and strategic partner for key digital accounts.
Lead commercial negotiations, terms, and joint business planning (JBP) with partners.
Build long-term partnerships focused on:
- Revenue growth
- Patient acquisition and retention
- Digital experience optimization