Hospitality Associate

This is a role for someone who thrives on variety, takes ownership without being asked, and finds satisfaction in the details that most people don't notice but everyone feels. And because Embark is growing fast and our hospitality team is at the center of some of the most exciting work we do, there's real opportunity here to grow beyond the front desk: supporting events, hospitality initiatives, and projects that directly impact how clients and Embarkers experience this firm every day.

This is a fully in-person role at our headquarters, and it's perfect for someone who wants to be at the heart of the action.

What you'll be doing
Front desk and guest experience

• Be the first point of contact for everyone who walks through our doors, greeting guests and employees with warmth and making sure every interaction feels intentional
• Oversee building vendors, provide direction as needed, and keep daily operations running smoothly behind the scenes
• Support office opening and closing, ensuring all facilities, equipment, and shared spaces are secure and operational each day

Office operations and facilities

• Keep the workspace stocked, functional, and inviting — managing office supplies, snacks, and beverages and partnering with vendors to ensure timely restocking
• Handle all incoming and outgoing mail, packages, and deliveries with care and ensure timely distribution
• Schedule and prepare conference rooms for meetings, ensuring they're organized, equipped, and ready for both internal teams and client groups
• Oversee employee access to building platforms and travel programs, maintaining accurate rosters and supporting smooth onboarding and updates as team needs evolve
• Assist with office deliveries, furniture setup, and space reorganization as needed; comfortable with occasional lifting up to 30 lbs

Hospitality team support

• Coordinate catering for meetings and office events ranging from 10 to 100 people
• Support Embark-hosted events by welcoming guests, preparing materials, and managing on-site details that create memorable experiences
• Jump in on hospitality team initiatives and projects as they evolve! This team moves fast and there's always something meaningful to contribute to

To be a great fit, you'll have

• An associate's degree required; bachelor's degree preferred
• A genuine passion for serving others — you go above and beyond not because you have to but because that's just how you operate
• Exceptional organization and attention to detail; you manage multiple priorities without dropping the ball
• Strong interpersonal and communication skills — warm, polished, and solutions-oriented in every interaction
• Proficiency with modern workplace tools; the team works heavily in Google Workspace, Slack, and AI
• A hands-on, in-person approach — you're comfortable in an active role and don't shy away from the physical side of keeping an office running
• An entrepreneurial spirit and comfort with a role that will grow and evolve as the team does — you see ambiguity as opportunity, not uncertainty

In closing...

If this role sounds exciting, apply and let's start the conversation!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Upon offer of employment, employees will be asked to submit to a background check and drug screen. Dependent on ongoing client requirements, employees may also be asked to submit to a drug screening and background check throughout employment.