Role Summary
We are seeking a skilled DevOps Automation Engineer with hands-on experience in automation platforms such as Ansible AWX and iAutomate, along with ServiceNow integration expertise. The ideal candidate will design, develop, and manage automation workflows across infrastructure and cloud environments, ensuring efficiency, reliability, and scalability.
Key Responsibilities
Design and implement automation solutions for disaster recovery (DR), database refresh processes, and incident management
Develop and manage Ansible AWX playbooks, workflows, and job templates
Integrate systems and tools using REST APIs and JSON-based data exchange
Automate and streamline ServiceNow workflows, including Incident (INC), Service Request (SR), and Change Request (CR) processes
Develop scripts using Python or Shell to support automation and orchestration
Monitor automation jobs, analyze failures, and perform troubleshooting to ensure system stability
Required Skills & Qualifications
Hands-on experience with Ansible AWX and RBA tools such as iAutomate
Strong working knowledge of ServiceNow platform and workflows
Proficiency in REST APIs and JSON
Experience in Python or Shell scripting
Basic understanding of SQL
Familiarity with cloud platforms (preferably Azure) and disaster recovery concepts
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.