ROLE OVERVIEW As the Business Operations Manager, you will lead commercial operations in Latvia, ensuring strong local execution across the business.
MAIN RESPONSIBILITIES
The main responsibilities include but are not limited to:
Own the overall performance of the Latvian market, driving revenue growth, customer acquisition, and retention in line with Baltic strategic objectives.
Act as the primary market owner and expert for Latvia, providing insights on customer behavior, competitive landscape, and regulatory requirements to shape local strategy.
Work closely with Baltic and central cross-functional teams to provide local market input and ensure initiatives are effectively adapted for the Latvian market.
Drive a data-led mindset, closely monitoring KPIs such as acquisition, conversion, retention, and continuously identifying opportunities to improve performance.
Contribute to market performance and budget management.
Oversee and support the effective functioning of the Latvia office, ensuring smooth day-to-day operations and a well-organised, productive work environment.
REQUIREMENTS
3 years' experience within a similar role and 5+ years in the gaming industry
Strong ability to read data and analytics
Fluency in Latvian and English
Experience in online business
Data driven and KPI driven with ability to work in broad teams
Understanding of Customer Lifetime cycle and value
Hands-on leadership and motivational skills
The salary range for this position is €40,000 - €55,000 gross annually, additionally a quarterly bonus.