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Overview
Reporting to the Director of the McDougal Graduate Student Center, Graduate School of Arts & Sciences, serves as the primary point of contact for students, faculty, and visitors. Exercises discretion and independent judgment in planning, coordinating, and overseeing the Center’s student affairs and administrative operations. Provides high-level administrative support to the Director of the McDougal Center, Assistant Dean for Graduate Student Professional Development and other Graduate School–affiliated staff.
Plans and coordinates meetings, conferences, student programs, and other school events; serves as a key source of information on Graduate School activities, including dean’s initiatives and student programs. Updates the website and drafts/sends communications on behalf of the deans. Manages front-desk operations, including greeting visitors; answering high-volume phone lines; handling mail and packages; triaging inquiries; and responding to email questions regarding Graduate School activities and functions. Directs students, faculty, and departmental staff to appropriate events and resources.
Supports event planning and execution by creating and sending invitations, tracking attendance, and providing information about key events such as Commencement and Orientation/Matriculation. Orders supplies and services as needed; processes expense reports and reimbursements; and coordinates travel arrangements and itineraries. Assists with supervising student employees. Evening and occasional weekend hours may be required. Performs other duties as assigned.
The current hybrid schedule for this position is four days on campus and one remote day per week. If operational needs require a temporary or permanent shift to a five-day on-campus schedule, the hybrid arrangement will be suspended for the duration of that requirement.
Required Skills and Abilities
Preferred Skills and Abilities
Principal Responsibilities
Required Education and Experience
Six years of related work experience, four of them in the same job family at the next lower level, and high school level education; or four years of related work experience and an Associate's degree; or little or no work experience and a Bachelor's degree in a related field; or an equivalent combination of experience and education.
Job Posting Date
04/21/2026
Job Category
Administrative Support
Bargaining Unit
L34
Compensation Grade
Labor Grade D
Compensation Grade Profile
Hourly Range
$31.83
Time Type
Full time
Duration Type
Staff
Work Model
Hybrid
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
Health Requirements
Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.
Posting Disclaimer
The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.
The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus.