This job is only available to students who qualify for Work-Study. If you are unsure whether you have been awarded Work-Study, please contact the Financial Aid office at finaid@union.edu.
The Front Desk Assistant serves as the first point of contact for the Residential Education and Housing office, providing excellent customer service to students, staff, and visitors. This role requires strong communication and organizational skills, as well as the ability to manage multiple tasks in a professional environment.
Department: Residential Education & Housing
Location: Reamer 408/409
Student supervisor: Anna Mantas
Work available: Days, 8:30-5:00
Pay rate: $9.70/hr
Number of Positions available: 4
Primary Responsibilities and Duties:
Answer and direct incoming phone calls and respond to emails in a timely and professional manner
Provide accurate information to students regarding housing policies, updates, and general inquiries
Assist with disseminating housing-related communications and announcements
Support the Residential Education (ResEd) team with administrative and operational tasks as needed
Maintain a welcoming and professional front desk environment
Perform additional duties as assigned to support departmental needs
Qualifications:
Strong verbal and written communication skills
Excellent customer service and interpersonal skills
Ability to stay organized and manage multiple responsibilities
Professional demeanor and attention to detail
Basic computer proficiency (email, word processing, etc.)
Location: Schenectady, NY
E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).