Senior Events Manager

Main Duties…

• Manage every booking from start to handing over to the operational team on the day
• Be the point of contact for all enquiries received into the house via telephone, email, and through our CRM system
• Manage the planning and all details of the event by liaising with the host on all their needs and requirements.
• Coordinate the required logistics of each event, including such elements as event times, and equipment needs, and personally liaising directly with the lead booker to ensure all questions are answered
• Collating function sheets through use of the event booking system, Tripleseat, and distributing to the relevant operational teams
• Work very closely with the rest of the Event operational team, as a strong unit, in order to create successful and memorable events whilst reaching the set event budget
• Work closely with the rest of the UK Event Management team, attending training days, sharing knowledge, and ensuring consistent processes across the UK event teams.
• Be reasonable for sending weekly reports to the UK Head of Events & Sales.
• Assist with daily admin jobs assigned by the events team, i.e: send out daily function sheets, send out weekly event function packs to all departments, and update function sheets and function sheet boards.
• Confidently talk through all your events to Heads of Department in the weekly events meeting, and daily morning brief meeting, to ensure all details are understood and covered
• Keeping an eye on daily/monthly/yearly event targets to understand the financial side and the impact events have on the House
• Liaising with all UK Soho Houses that book events, to cross-sell spaces and work towards an overall UK budget
• Assisting with front-of-house operational tasks such as room drops, express check-ins and hosting

What we are looking for...

• A minimum of 2 years’ experience working in the event industry, ideally in the hospitality sector
• Experience in co-ordinating and managing events for up to 200 guests
• Experience in using an event booking system (ideally Tripleseat)