Banquet Server

What you will have an opportunity to do:

Banquet Server | Marriott Colorado Springs

There is something special about the moment a banquet comes together. The room is set, the linens are crisp, the centerpieces are in place, and the team is ready. In a few minutes, guests are going to walk through those doors for a wedding, a gala, a corporate milestone, or a celebration that has been months in the making. And the experience they have from that moment forward depends almost entirely on you.

We are looking for a highly motivated, guest-focused Banquet Server to join our team at the Marriott Colorado Springs. If you are someone who takes genuine pride in delivering exceptional service, thrives in a fast-paced team environment, and understands that the details you bring to every table are what turn an event into a memory, we want to hear from you.

About the Role

As a Banquet Server, you are not just delivering food and drinks. You are an essential part of creating an experience that guests will talk about long after the event is over. You will be involved in every phase of the banquet operation, from setting the room before the first guest arrives to breaking it down after the last one leaves, with everything in between done to the highest standard of hospitality.

This role requires someone who moves with purpose, communicates with confidence, and genuinely cares about the people sitting at their tables. Whether you are serving a plated dinner for three hundred, setting up a morning break station, or pivoting mid-event because something changed, you bring the same level of care, professionalism, and positive energy to every moment.

This is also a tremendous opportunity to grow within the hospitality industry at a world-class property. The skills you build in banquet service, synchronized timing, food and beverage knowledge, guest communication, and high-volume execution, are some of the most transferable in the industry. If you are looking to build something real in hospitality, banquets is one of the best places to do it.

Please note that this position requires a minimum of 5 shifts per quarter to maintain active employment status. This is an event-driven role and scheduling is based on the property's banquet calendar.

What You'll Be Doing

• Setting up banquet and event rooms to the exact specifications of each event order, including draping tables, setting silverware, folding napkins, preparing beverages, and placing centerpieces

• Setting up AM and PM break stations including coffee, tea, snacks, and beverages to the standard set by banquet leadership

• Performing food and beverage preparation duties including preparing condiments, brewing coffee, and ensuring all workstations are properly stocked before service begins

• Picking up food from the back hall, carrying trays safely to the function location, and serving food and beverages to guests with professionalism and care

• Conducting a final quality check on all food and beverage items before they reach the guest table

• Explaining menu items to guests including preparation methods, ingredients, and cooking techniques with confidence and enthusiasm

• Taking into careful consideration any special requests or dietary needs communicated by guests and ensuring those needs are met without exception

• Monitoring assigned tables throughout the event for guest satisfaction, food quality, and additional service needs, addressing any concerns promptly and with genuine care

• Clearing tables efficiently and discreetly, removing dishes, glassware, silverware, and other items and returning them to the kitchen

• Cleaning and sanitizing tables, counters, and seating areas after guests have finished

• Breaking down event rooms at the conclusion of functions, including bussing tables, putting away linens and centerpieces, and vacuuming

• Cleaning and organizing the back hall and storerooms to maintain a safe and efficient working environment

• Assisting with event room resets and adjustments as needed based on meal period and table requirements

• Providing warm, sincere welcomes and genuine farewells to every guest you interact with

• Interacting with culinary, stewarding, and event staff in a professional and collaborative manner

• Maintaining constant awareness of safety conditions throughout the event space, including broken glass, equipment issues, spills, and any other hazards, and reporting them immediately

• Providing assistance to other event and restaurant staff as needed throughout the shift

• Offering general property information to guests and serving as a knowledgeable and helpful resource throughout the event

What We're Looking For

• A genuine passion for hospitality and a commitment to creating an exceptional experience for every single guest

• Warmth, professionalism, and an engaging personality that makes guests feel genuinely taken care of

• Strong knowledge of food and beverage including wine, beer, cocktails, and spirits

• The ability to explain menu items clearly, confidently, and with enthusiasm

• Excellent communication skills and the ability to work collaboratively across departments in a fast-paced environment

• A detail-oriented mindset; you notice what is off before the guest does and you fix it

• The ability to stay composed, focused, and solutions-driven under pressure during high-volume events

• A proactive approach to service; you anticipate needs rather than waiting to be asked

• Strong awareness of food safety, sanitation standards, and workplace safety protocols

• Flexibility and availability to work event-driven shifts including evenings, weekends, and holidays

• A commitment to maintaining a minimum of 5 shifts per quarter to remain in active employment status

What are we looking for?

• 2 to 4 years of food service experience required; banquet service experience is strongly preferred

• Experience in a 4-star or 5-star venue with synchronized service is a significant advantage

• Knowledge of wine, beer, cocktails, and spirits; ability to speak knowledgeably about beverage offerings with guests

• Ability to carry trays and transport food and beverage items safely throughout a shift

• Must be of legal age to serve alcohol in the state of Colorado

• Ability to stand, walk, and remain active on your feet for the full duration of a shift

• Ability to lift and carry trays and supplies up to 25 lbs. or more throughout the shift

• Comfortable bending, reaching, and moving quickly in a banquet environment

• Flexible availability including evenings, weekends, and holidays; events do not follow a traditional schedule

• Professional appearance and demeanor that reflects the standards of the Marriott brand

• High school diploma or equivalent preferred

Who Thrives Here

The Banquet Servers who truly shine in this role are the ones who bring their best to every event, regardless of how big or small it is. They move with intention. They communicate without being prompted. They treat every table like it is the most important one in the room, because for the people sitting there, it is. They take pride in synchronized service, in a perfectly cleared course, in a guest who did not have to ask for anything because it was already handled.

If you are someone who finds real satisfaction in a seamlessly executed event and in the knowledge that you played a direct role in making someone's special occasion everything they hoped it would be, you will love being part of this team.

What's In It for You

At Pyramid Global Hospitality, we believe that great hospitality starts with associates who feel genuinely valued and supported. When you join our team, you gain access to benefits designed to take care of you inside and outside of work, including:

• Exclusive discounts on room rates and experiences across our award-winning hotel portfolio

• Comprehensive health insurance plans including mental wellbeing support for you and your loved ones

• Pet insurance for the four-legged members of your family

• Competitive finance and retirement solutions

• Performance-based incentives and bonuses

• Generous paid time off

• Exciting associate perks and discounts

• Skill-enhancing job training from day one

• Educational opportunities to support your long-term career growth

• A genuine commitment to work-life balance

• Real pathways for career advancement within our organization

About Us

The Marriott Colorado Springs is part of the Pyramid Global Hospitality family, a company that leads with a People First philosophy in everything it does. We are a team of passionate, dedicated hospitality professionals who take genuine pride in delivering world-class experiences for our guests and for each other. We celebrate diversity, invest in our people, and build a culture where great work is recognized and growth is always within reach.

Our banquet team is one of the most dynamic groups on property. The events we host range from intimate gatherings to large-scale celebrations, and every single one matters. If you are looking for a role where your skill, your energy, and your passion for service make a visible and meaningful difference, this is it.

Ready to Apply?

If you are ready to bring your talent, your professionalism, and your love of hospitality to a team that will challenge you, support you, and celebrate what you bring to the table, we would love to hear from you. Apply today and become part of what makes the Marriott Colorado Springs truly exceptional.

The Marriott Colorado Springs is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

Compensation:

$18.00

$18.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.