Annual salary: up to £34,500.00
Senior Planner
Location: Evesham
Contract Start Date: 1 July 2026
Contract Type: Full-time, Permanent, 42.5hrs per week, Monday to Friday
Salary: £34,500.00 + company benefits
Join us on our new, exciting contract
Mears Group is delivering a long-term social housing repairs and maintenance partnership across the wider Midlands region.
Providing housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract includes responsive repairs, planned maintenance and property services, with a strong focus on customer service, quality and community investment.
Due to continued growth across the contract, opportunities are available for experienced Senior Planners across South Worcestershire, North Gloucestershire, and surrounding areas.
About the Role
You’ll play a vital role in ensuring repairs are scheduled efficiently, works are allocated to operatives, and jobs are completed quickly and to a high standard. As the key link between residents, operatives, and colleagues, you will help deliver a customer-focused, responsive repairs service.
Role Responsibilities
Lead and manage a team of administrators and planners
Oversee KPIs and maintain the MCM system
Ensure overdue tasks and performance indicators align with group standards
Coordinate operatives and subcontractors using MCM to ensure timely, well-equipped job completion
Achieve performance targets through efficient resource management
Identify and resolve operational issues in collaboration with the workstream manager
Monitor workload trends and adjust resources to cover absences and holidays
Allocate work to subcontractors and order materials in line with procurement policies
Ensure effective use of IT systems, including PDAs and subcontractor portals
Provide training and support on system usage where needed
Maintain a professional and customer-focused approach in all communications
Uphold health and safety standards and company appearance policies
Collaborate with all team members to deliver a high-quality service
Support company policies and procedures, maintain assets, and cover for absent planners
Attend meetings and training sessions as required
Key Criteria
Line management experience within a planning/administrative environment
GCSE (or equivalent) in English & Maths
Experience working in a fast-paced, pressurised environment
Strong IT skills with the ability to use job management and scheduling systems
Excellent time management, organisational, and communication skills
A customer-first approach with the ability to handle challenging situations
Knowledge of repairs and maintenance processes
Experience scheduling and planning multi-trade repairs using an ICT appointing tool
Benefits:
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
Apply below or to discuss your application further; contact:
Joe Monger (joe.monger@mearsgroup.co.uk)
If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.