The role has been created to support the global metals & minerals operations teams.
Candidate will be responsible for several standard operational and reporting tasks intrinsically linked to the execution of purchase and sales refined metals & minerals contracts. Candidate must be focused, organized and detail oriented. Good communications skill at all levels is fundamental.
Key responsibilities
Executing the tasks in the system based on standard operating process and/or instructions from operators in a timely and accurate manner
Ensuring that the turnaround time for document presentation and task deadlines is maintained
Preparation of insurance certificates based on inputs from operations
Issue timely & accurate sales invoices based on request from operations
Follow ups with warehouses/counterparties for required documentation
Timely and accurate report out as per agreed frequency (daily, weekly, fortnightly, monthly)
Determine opportunities to improve and automate processes and functions
Entering of assays and quality related data in the system
Required qualifications
Minimum 3 years experience in in managing business processes
IT skills: Extremely good with MS Office Suite specially Excel, Word, PowerPoint & Outlook. Should have hands on experience of leveraging MS Excel for data gathering & reporting
Ability to analyse large datasets
Attributes for success
Flair for identifying process improvement opportunities and executing them
An analytical mind and inclination for problem-solving
Fluent in English (written and verbal)
Quick learner and comfortable operating in a fast-paced environment
Good communication skills
Structured and organized
Good attention to detail, conscientious & precise
Ability to be flexible and work to deadlines and under pressure
Team player
Driven and self-motivated
Department overview
The Support Operations team is part of Trafigura's Metals & Minerals division, providing operational and administrative support for the physical trading of non-ferrous concentrates and refined metals across global markets.
