ServiceNow Developer

Testing, Deployment & Support

• Assist with User Acceptance Testing (UAT), defect resolution, and release support.
• Troubleshoot issues and provide production support for SPM-related functionality.
• Maintain documentation for configurations, enhancements, and operational processes.

Learning & Platform Growth

• Stay current with ServiceNow SPM features, upgrades, and product roadmap.
• Actively develop skills toward advanced SPM capabilities and certifications.
• Collaborate with senior developers and architects to learn design and scaling patterns.

Future Growth & Career Roadmap

This role is designed to grow into:

• Senior SPM Developer → Lead Developer → ServiceNow SPM Architect
• Exposure to:
  • Enterprise Agile Planning (EAP)
  • Value Stream Management
  • Portfolio financial forecasting and investment planning
  • Executive dashboards and KPI frameworks
  • Integrations with ITSM, ITOM, HRSD, and APM
• Gradual involvement in roadmap planning, governance models, and automation strategy

Qualifications & Skills

Experience & Certifications

• 2–5 years of experience with ServiceNow development or administration.
• Hands-on exposure to ServiceNow SPM / PPM modules (project, demand, agile preferred).
• ServiceNow Certified System Administrator (CSA) – Required or in progress.
• ServiceNow Certified Application Developer (CAD) – Preferred.
• Agile/Scrum or ITIL knowledge is a plus.

Technical Skills

• Working knowledge of:
  • JavaScript within ServiceNow
  • Flow Designer & Workflow Editor
  • Reporting & dashboards
• Basic understanding of project, portfolio, and agile delivery concepts.
• Exposure to integrations or data imports is an advantage.

Soft Skills

• Strong problem-solving and analytical skills.
• Good communication and collaboration abilities.
• Willingness to learn, take ownership, and grow within the platform.
• Able to manage multiple tasks in a fast-paced environment.

Why Join Us?

• Work on enterprise-level ServiceNow SPM solutions.
• Clear growth path into senior and architect roles.
• Hands-on exposure to strategic planning and agile transformation.
• Supportive team culture with mentoring and certification opportunities.
• Competitive compensation and benefits.