

Claims Handler
Stoke-On-Trent / Preston
37.5 hours per week
Hybrid working after probation!
Interested in starting a career in an international insurance company? Look no further! Davies is seeking a Claims Handler to join our successful Property team in our Stoke or Preston offices. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients.
Liaising with customers, insurers, suppliers, and colleagues nationwide
Analysing policies to determine claim coverage and devise efficient claims processing strategies
Keeping policyholders informed about claim progress through well-crafted correspondence
Setting up new claims, appoint contractors, and update internal systems
Issuing payments and arrange settlements as needed
Ensuring compliance with contractual and regulatory requirements
Contributing to team success and driving business growth
Customer-Centric Approach: As a great communicator, you’ll be the voice of Davies. Your empathetic service will leave a lasting impression on our customers.
Thriving in Fast-Paced Environments: Embrace challenges and deliver swift outcomes
Attention to Detail: Excellence lies in the little things.
Proactive Attitude: We love enthusiasm! Be the driving force behind positive change.
Numeracy, Literacy and IT: You can offer strong numeracy, literacy and IT skills
Adaptability: Challenging conversations? No problem. You handle them with grace and professionalism.
Career & Purpose
Environmental & Social
Financial Health
Metal, Physical & Emotional Wellbeing