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Academic Req: Bachelor’s degree required

Work experience: Required – 2 years’ experience in child welfare or crisis response

Summary: The coordinator is responsible for assessing whether a minor client, identified or recovered, meets protocol eligibility to launch services. Coordinators are responsible for setting up and
facilitating all care coordination meetings. Coordinated responses include advocates, law enforcement, medical, child welfare, placement, mental health providers and if available child advocacy centers.

Critical Action Items & Measurable Deliverables:

Participate in hotline rotation duties and document all received information
Documenting and maintaining all data for grant metrics into appropriate database within 48 business hours of occurrence including report/notification information, demographics, services provision, and investigative steps; Document any crisis response within 24 hours
Assess whether the identification or recovery of the minor meets agreed upon protocols to launch coordinated services
Complete CSE-IT assessments as needed
Secure and retain the release of information and consent for care coordination services
Dispatch advocate response, as determined by working CCT protocol
Set up Rapid Response Team meeting with partners within 24 hours of notification of the identified or recovered minor
Establish and maintain contact with law enforcement agencies and key stakeholders to initiate meetings and facilitate ongoing monthly coordination of services
Attend MDT meeting, as needed, to represent clients and Care Coordination Team
Provide facilitation and support for Advisory Council meetings, including preparing agendas, communicating with attendees, and documenting meeting minutes, as required or directed by the supervisor.
Manage all requirements related to Care Coordination meetings, such as but not limited to, developing agendas, coordinating in person and/or virtual meetings and logistics, and ensuring timely notification to all attendees
Implement BCFS HHS safety protocols in case of an emergency
Participate in weekly internal staffing’s, supervisions, Care Coordination meetings, and community meetings
Create information tracking system, tracks requested volunteer information, and supports quarterly report development
Establish subject matter expertise on community resources and support program leadership in conducting community trainings as needed