ServiceNow Configuration Expert

Strength. Care. Growth

A1 Competence Delivery Center is a vital component of A1’s telecommunications business. Acting as an expertise hub, CDC is dedicated to delivering a full range of high-quality IT, network, financial and other services to support A1’s operations across all OpCos, independent of location.

Using the power of being OneGroup and leveraging synergies, CDC enables transparency of resources, key skills and knowledge expansion and personal career growth opportunities’ enhancement, paired with job stability.

You will know we are the right place for you, if you are driven by:

• Opportunities to learn and build your career.
• Meaningful work in a stable and fast-paced company.
• Diversity of people, projects, and platforms.
• A supportive, fun, and inspiring place to work.

Role Overview:

As a ServiceNow ITOM Consultant, you will design, implement, and optimize ServiceNow solutions for telecommunications clients, driving system integrations, CMDB governance, process automation, data quality, testing activities, and successful customer adoption while collaborating closely with stakeholders to deliver high-quality business outcomes.

Role insights:

• Integration of external systems with ServiceNow platform whit focus on telecom industry.
• Develop and maintain detailed technical and process documentation.
• Establishing and maintaining the CMDB; managing data with import sets, updates sets and transform maps.
• Integration of external systems with ServiceNow platform.
• Data Management and Quality Assurance.
• Process analysis and automation.
• Perform System Integration Testing.