Our Global Real Estate team in Malta are looking for a Client Advisor to join them.
The role is responsible for delivering account management services for an assigned client portfolio, contributing to the comprehensive service provision to clients, and ensuring adherence to the operational model of Lockton European Brokers Limited (LEBL), in close liaison with various teams in the UK.
Key tasks will include:
Conducting client onboarding in line with LEBL processes
Handling risk placements
Supporting the co-ordination of insurance programmes with colleagues in the UK (in line with our operating model)
Day to day servicing of the client portfolio
Managing all renewals effectively to ensure completion by due date
Support in obtaining quotations for both new and renewal business
Support in the preparation of market and client documentation
Candidate Profile
You should have:
Solid experience of handling property and casualty lines or real estate lines of business, either in a broking or underwriting context
Working towards or already in possession of the Chartered Insurance Institute’s Diploma in Insurance (or equivalent)
Willingness to develop knowledge through formal and informal learning, both internally and externally
Excellent use of English language (both written and spoken)
Working knowledge of a second European language (apart from Maltese) is considered an advantage
Ability and willingness to undertake occasional business travel to the UK
Ability to communicate effectively and professionally both verbally and in writing with clients, insurers and other Associates
Excellent time management and the ability to work independently and under pressure, managing clients’ deadlines and responding within agreed SLAs
Analytical and problem-solving skills, including research and investigation
Ability to build and maintain good business relationships with clients, insurers and Associates
Lockton is the world's largest privately held independent insurance brokerage. Since 1966, our private ownership has allowed us to serve our clients, nurture our people, and give back to our communities in ways other companies simply can't. We're passionate about helping you achieve your ultimate potential. If you believe in providing excellent client service, supporting community initiatives, and being part of our caring culture, then you belong here.
