Bell Attendant

Job Title: Bell Attendant

JOB DESCRIPTION

As a Bell Attendant, you will play a key role in delivering an exceptional guest experience by providing courteous, efficient, and professional service throughout each guest’s stay.

JOB OVERVIEW/RESPONSIBILITIES

• Greet guests on arrival and departure

• Assist with luggage (carry, store, deliver to rooms)

• Escort guests to their rooms and explain basic facilities

• Provide directions and general information about the property and local area

• Coordinate with front desk and concierge for guest requests

• Arrange transportation (taxis, shuttles) when needed

• Keep lobby and entrance area tidy and organized

• Handle guest inquiries in a friendly and professional manner

Training and support will be provided to help you succeed in the role.

REQUIREMENTS

【Must】

• Education and Qualification
  • Valid working visa in Japan
• Skills
  • Strong hospitality mindset and customer service skills
  • Strong communication skills with guests and team members
  • Ability to understand and respond appropriately to guest needs
  • Teamwork and cooperative working style
• Language Skills
  • Business Level or above in English
• Competencies
  • Guest-oriented mindset with a professional and respectful attitude
  • Strong sense of responsibility and reliability
  • Ability to follow workplace policies and safety standards
  • Friendly, polite, and professional attitude toward guests and colleagues

【Preferred】

• Experience
  • Previous experience in hotels, resorts, or guest service–related roles
  • Experience working in an international or tourist-focused environment
• Education and Qualification
  • Valid Driver’s License (Japanese, international, or foreign driver’s license with an official Japanese Translation)
  • Education or training in hospitality, tourism, or customer service
• Skills
  • Ability to handle multiple tasks efficiently
  • Basic computer skills
• Language Skills