Inside Sales Associate, STR - Australia
Job Description
COSTAR GROUP –INSIDE SALES ASSOCIATE, STR - AUSTRALIA
OVERVIEW
CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
STR is the global leader in hospitality data benchmarking, analytics and marketplace insights for the global hospitality industry. STR delivers data that is confidential, accurate and actionable to empower our clients to strategize and compete in their markets.
Learn more about STR.
ROLE DESCRIPTION
Australia | In office, Monday to Friday
As a successful STR Inside Sales professional, you will act with integrity while managing, nurturing and growing relationships with hotel and industry clients across your region. You will take ownership of the full sales lifecycle, using a consultative and entrepreneurial approach to sell, onboard, train and retain clients on STR’s suite of benchmarking and analytics solutions. Working as part of a collaborative, high‑performing team, you will play a key role in strengthening STR’s position as the global leader in hotel benchmarking while delivering exceptional client service and long‑term value.
RESPONSIBILITIES
Conduct proactive research to identify and engage potential customers to generate new business opportunity subscriptions with hotel owners and operators
Learn and communicate the value of our solutions tailored for clients
Manage the full sales cycle: prospecting, product demonstrations (virtually), negotiating, closing, and renewals
Manage, retain, and develop client relationships growing data, product use and subscription value, via regular contact with clients to ensure satisfaction and encourage product usage
Accurately track all activities and client information in the CRM system
Product demos to on-board and educate existing and new clients of STR’s products
Meet or exceed sales and activity targets
The role is based in the Adelaide, Sydney or Melbourne office, with no travel required
BASE QUALIFICATIONS
Degree or equivalent experience
Strong relationship‑building skills with the ability to quickly establish rapport and credibility remotely
Comfortable working to KPIs and sales targets in a structured, metrics‑driven environment, comfortable with heavy phone and virtual outreach
Skilled at quickly building rapport and trust with prospects over the phone or email
Effective at qualifying leads, asking discovery questions, and identifying customer needs in a fast-paced metrics driven environment
Highly organised and motivated to learn sales fundamentals and grow in a sales career
PREFERRED QUALIFICATIONS
Demonstrated ability to make a high volume of outbound calls and engage prospects over the phone, including cold calling and following up on leads.
Experience selling B2B solutions, data, analytics, SaaS or online platforms
Familiarity with the hospitality or travel sectors preferred
Experience qualifying leads, asking discovery questions and identifying customer needs
Additional language skills relevant to assigned markets are a strong advantage (e.g. southeast asian languages)
Proven experience in inside sales, telephone sales, business development or a similar customer‑facing role
Prior success in high-volume calling environments
Prior customer service or sales experience
WHAT’S IN IT FOR YOU?
Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines.
We offer you generous compensation and performance-based incentives.
As well as having an outstanding working environment, other perks include extra days of annual leave, leadership development programs, LinkedIn Learning, Perkbox discounts and much more!
At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds including but not limited to; people of all genders, of all ages, sexual orientations, ethnicities, nationalities, religions and beliefs.
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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing