Job Description:
Brown University is a leading research university distinct for its student-centered learning and deep sense of purpose. Our students, faculty and staff are driven by the idea that their work will have an impact in the world.
Brown University offers a flexible work/life balance; summer hours, winter break and a comprehensive Benefits package including time off, annual paid holidays; benefits offerings including health, dental, vision, tuition assistance, retirement, wellness, employee discounts and more. To learn about Brown University’s benefits, visit theUniversity Human Resources web page for further information.
Brown University’s School of Professional Studies (SPS) brings a Brown education to new audiences of learners: those focused on the development of skills and a breadth of knowledge necessary for professional success and leadership. We leverage Brown’s intellectual centers of excellence, rigorous teaching, and developmental approach to learning in a range of programs, including serving students outside of traditional degree programs. We partner with Brown departments, centers, institutes, and schools to develop degree and non-degree programs, and to support the recruitment, retention, and placement success of master’s students, including traditional, non-traditional, and professional students.
The Admissions Operations Administrator is a temporary, senior-level project-based role reporting to the Associate Dean of Enrollment. This position will lead a strategic initiative to optimize admissions operations infrastructure and operational efficiency within the School of Professional Studies. The AOA will be responsible for auditing current admissions process, policy and procedure, formalizing that knowledge into scalable documentation, and designing sophisticated workflows. This role is focused on architecting systems, authoring comprehensive Standard Operating Procedures (SOPs), and developing training frameworks to ensure consistent execution and high-level performance across the admissions team.
Education and Experience
Bachelor’s Degree and 5-7 years of relevant experience or equivalent combination of education and experience required
Previous experience as an admissions operations leader (or equivalent leadership role) is required
Experience with Technolutions (Slate), Banner, and/or other student information systems
Job Competencies
Proven ability to create high-level operational manuals and complex process documentation
Ability to coach a team through process shifts and translate technical processes for non-technical audiences
Client-centered orientation with impeccable customer service skills
Ability to problem solve effectively in complex and sometimes stressful situations
Excellent follow-through and follow-up skills
Highly developed attention to detail in fast paced and high-volume environments
Ability to work effectively independently, and as a member of a team
10
Applicants are asked to include a resume and cover letter.
All offers of employment are contingent upon the successful completion of a background check.
Benefits of Working at Brown:
Please review additional information on the Benefits of Working at Brown.
Recruiting Start Date:
2026-06-01
Job Posting Title:
Admissions Operations Administrator
Department:
School of Professional Studies
Grade:
Grade 10
Worker Type:
Employee
Worker Sub-Type:
Fixed Term (Fixed Term)
Time Type:
Part time
Scheduled Weekly Hours:
20
Position Work Location:
Remote
Submission Guidelines:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
This position is not eligible for visa sponsorship.
Brown University is a registered employer in the following states: Rhode Island, California, Colorado, Connecticut, Florida, Maryland, Massachusetts, New York, New Hampshire, New Jersey, North Carolina, Washington, D.C. All remote work must be performed in a state in which Brown is registered to do business.
Still Have Questions?
If you have any questions you may contact employment@brown.edu.
Brown is an E-Verify Employer.
EEO Statement:
Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, in the administration of its policies, programs, and activities. The University recognizes and rewards individuals on the basis of qualifications and performance. The University maintains certain affirmative action programs in compliance with applicable law.