At Axalta, we develop, manufacture and support innovative coating systems that protect and enhance products worldwide. For our Volkswagen customer site in Germany, we are looking for a Technical Service Specialist who will act as the technical interface between Axalta and the customer, ensuring flawless application, quality, and continuous improvement of our products in production.
Your Role
You will be responsible for the execution, monitoring, and optimization of Axalta product application at the customer plant, ensuring stable processes, high product quality, and strong technical collaboration with the customer.
Key Responsibilities
Ensure strict compliance with Environment, Health & Safety regulations on site
Provide technical direction and hands‑on support to Axalta and customer teams regarding Axalta products and application processes
Optimize application and process setups for best possible product performance
Respond to complex technical questions and process-related issues
Analyze product and process data and propose quality improvement measures
Monitor and adjust product properties (e.g. viscosity, pH value) and application parameters as required
Track key quality indicators (appearance, gloss, color measurement, etc.) and implement corrective actions
Analyze product defects and document quality incidents
Support the introduction of new Axalta products, including full technical documentation
Represent Axalta in technical customer meetings
Prepare accurate technical reports and demand‑planning related data (forecast, consumption, stock levels)
Manage material stock and ordering to ensure uninterrupted production
Collaborate closely with Axalta and customer technical and manufacturing teams
Take on additional reasonable responsibilities as required
Your Profile
University degree (preferably in a technical discipline)
Strong knowledge of EHS regulations
Solid understanding of Axalta products and application methods
Experience with coating measurement systems (e.g. WaveScan, color position, gloss, hardness)
Proven experience in problem solving, root cause analysis, and color adjustments
Strong communication skills across all levels of a customer organization
Structured, self‑motivated team player with a hands‑on mindset
Mobility & Working Style
Flexibility in working days and hours
Willingness to travel as required
What We Offer
A key technical role supporting one of Axalta’s most important OEM customers
A collaborative, international working environment
Opportunities to grow your expertise within a global coatings leader
Our Company:
Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.
Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.
Axalta may use technology-assisted tools, including artificial intelligence (AI), to support certain aspects of the recruitment and selection process. These tools may be used to help manage applications, identify job-related qualifications, and assist recruiter review. All hiring decisions involve human oversight and review.
Recruitment Fraud Alert: We take candidate safety seriously. If you believe you’ve encountered a fraudulent job posting claiming to represent our company, please include a link or screenshot and report it to TA-Support-Center@axalta.com.
