Information Systems
What you will do
Role Overview
The Business Analyst, Field Excellence – CRM is a global role within GCCI, contributing directly to the Field Excellence strategy for the JAPAC region. You will play a key role in delivering high‑quality CRM support, optimizing and standardizing processes, and driving operational excellence across multiple markets. Someone curious, analytical, collaborative, and unafraid to challenge the status quo. We value people who think critically, explore new ideas, and see “problems” as opportunities to learn, evolve, and create better solutions.
In this role, you will:
This is a role for someone who enjoys understanding how things work, identifying opportunities to improve them, and helping teams adopt better and smarter ways of working.
WIN
What we expect of you
We value diversity of thinking, curiosity, and people who are energized by learning and improving. The professional we seek is a strong communicator, critical thinker, creative problem-solver and proactive team player who thrives in global environments.
Basic Qualifications:
Preferred Qualifications:
THRIVE
What you can expect of us
A supportive and inclusive team where your ideas matter.
Opportunities to grow through learning, global collaboration, and new challenges.
A culture that encourages curiosity, innovation, and continuous improvement.
Flexibility, trust, and autonomy to do your best work.
A motivating environment where challenges are seen as opportunities to learn and improve.
Vast opportunities to learn, develop, and move up and across our global organization. Generous
Amgen Total Rewards Plan comprising healthcare, finance, wealth and career benefits.
Flexible work arrangements.
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