ZTO Express
ZTO Express is a leading express delivery company in China, providing a wide range of logistics services to consumers and businesses.
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ZTO Express is a leading express delivery company based in China. Founded in 2002, it has become one of the largest express delivery companies globally, handling over 302 billion parcels annually. ZTO provides express delivery services, as well as other value-added logistics services, through a vast network across China that covers over 96% of cities and counties. Their services are crucial for the fast-growing e-commerce market, and they have become a trusted partner for online merchants and consumers transacting on major platforms like Alibaba and JD.com.
Beyond domestic operations, ZTO is expanding internationally through partnerships, offering delivery services in key overseas markets. The company is committed to innovation, investing heavily in technology infrastructure, automated sorting systems, and digital services. This focus has earned them recognition for their speed, cost-effectiveness, and customer satisfaction. As a socially responsible company, ZTO has been recognized with multiple awards for its commitment to employee well-being and value creation for clients. They aspire to become a sustainable century-old enterprise with dignity and respect, continuing to bring happiness to more people through their services.
Mission
ZTO Express's mission is to bring happiness to more people through their services by providing timely and reliable express delivery services to consumers, creating jobs for employees and delivery personnel, promoting entrepreneurship among business partners, and ultimately helping ordinary people accomplish their goals.
Culture
ZTO Express promotes a culture centered around shared success, trust, and innovation. They prioritize customer happiness and strive to create a supportive environment for their employees and partners. Their core values emphasize teamwork, accountability, and a commitment to continual improvement. ZTO's overarching goal is to build a respected and enduring global logistics service provider, guided by their mission to bring happiness to more people through their services.
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