Zowie

Zowie is an AI-powered customer service platform designed specifically for ecommerce businesses. Their mission is to transform the online shopping experience, bringing the personalized touch of offline shopping to the digital world. Zowie's suite of products includes AI agents, voice assistants, and a robust inbox that leverages generative AI to automate routine tasks, analyze customer interactions, and provide insights for business growth. Their tools aim to reduce customer support costs, enhance customer satisfaction, and drive sales through personalized interactions and proactive support.

Zowie is trusted by hundreds of leading ecommerce brands, including True Classic, Calendars.com, Beerwulf, and Wuffes, who have seen significant improvements in efficiency, revenue, and customer experience after implementing Zowie's solutions. They pride themselves on their user-friendly platform, robust integrations, and commitment to delivering personalized support that aligns with each brand's unique voice and values. Zowie is a rapidly growing company with a strong team and a commitment to continuous innovation in the field of AI-powered customer service.

Zowie offers a remote-first work environment with a focus on flexibility. The company embraces a culture of trust and autonomy, allowing employees to manage their own schedules and work locations. While there is a specific job listing for remote work in Poland, the website implies that many other positions are also remote, allowing for a flexible work life balance.

Zowie offers a comprehensive benefits package that includes an Employee Stock Option Plan (ESOP), fitness benefits, unlimited paid time off, health benefits, HR support, and team offsites. The ESOP allows employees to participate in the company's future success, while fitness benefits encourage healthy living. Unlimited paid time off demonstrates trust and flexibility, and health benefits ensure employee well-being. The company also provides access to an on-demand HR coach and organizes team offsites to strengthen team bonds and foster a positive work environment.

Zowie's mission is to revolutionize online shopping by recreating the personal, friendly, and easy experience of visiting a favorite local coffee shop. They aim to reimagine digital customer service, providing a seamless and delightful experience through their AI-powered customer service platform.

Zowie promotes a collaborative, passionate, and authentic work culture. They emphasize teamwork and supporting each other, encouraging curiosity and focusing on achieving goals together. They value their employees and offer benefits like unlimited paid time off and an employee stock option plan to demonstrate this commitment. This fast-growing company prioritizes maintaining a positive and supportive environment even as they expand.

Zowie prioritizes building a diverse, equitable, and inclusive workplace that values collaboration, curiosity, passion, authenticity, and focus. They believe in empowering every team member, fostering a culture of support and motivation, and recognizing the unique contributions each individual brings to the company. This commitment is reflected in their benefits package, which includes employee stock options, fitness subsidies, HR support, unlimited paid time off, company offsites, and comprehensive health insurance.