The Work Index by Flexa

Zoho

Zoho is a global software company that provides a comprehensive suite of cloud-based applications for businesses of all sizes.

https://www.zoho.com/
5.9

/10

Transparency ranking

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Description

Zoho is a global software company that offers a wide range of cloud-based business applications, from CRM and email to accounting and project management. Founded in 1996, Zoho distinguishes itself by its long-term commitment to building and owning its own technology stack, prioritizing research and development over acquisition and marketing. Zoho's customer-first philosophy is evident in its transparent pricing, flexible payment options, and commitment to privacy. The company does not sell user data or show advertisements in its products, focusing on building sustainable, customer-driven businesses.

Zoho's product portfolio is designed to cater to businesses of all sizes, with a focus on integration and interoperability. The company's flagship offering, Zoho One, is a unified suite that aims to become the "operating system for business", streamlining workflows and breaking down departmental silos. Zoho is also recognized for its strong community focus, providing extensive resources and support through its user forums, online training programs, and local user group meetups. This commitment to community fosters collaboration and knowledge sharing, allowing users to get the most out of their Zoho experience.

Flexibility

Zoho offers a flexible work environment, allowing employees to work remotely or from their chosen location. The company provides a remote-working toolkit and emphasizes employee well-being, creating a culture that values a healthy work-life balance. While some roles require travel, the majority of positions offer flexible work arrangements, giving employees the freedom to choose their preferred working style.

Hybrid

Benefits

Zoho offers a comprehensive benefits package to its employees, including generous medical, dental, and vision coverage, a company-sponsored 401k plan, and generous paid time off. The company is also committed to providing a work environment free of discrimination and ensures that all employees are eligible to work in the United States through a standard background check.

Mission

Zoho is a privately held software company dedicated to providing businesses of all sizes with a comprehensive suite of cloud-based applications. They prioritize a customer-first philosophy, building long-term relationships and fostering sustainable growth through continuous research and development. Zoho is committed to a transparent business model, avoiding advertising-based revenue streams and focusing on delivering value through high-quality products and services. They are passionate about creating software that solves real business problems and empowers individuals and teams to work smarter and more efficiently.

Automation
Data-driven
Disruptor
Environmental impact driven
Science and research driven
Sustainability
Tech for good

Culture

Zoho promotes a culture rooted in long-term commitment, prioritizing customer needs over short-term profits, and fostering a sense of community both internally and externally. This is reflected in their commitment to sustainable business practices, employee longevity, and a dedication to giving back to the communities where they operate. Their unconventional approach, which emphasizes research and development over sales and marketing, has resulted in a company that values employee talent and fosters a collaborative, creative environment.

Agile and dynamic
Collaborative
Engaging
Entrepreneurial
People-first
Progressive
Supportive
Transparent

DE&I

Zoho emphasizes a commitment to building a diverse, equitable, and inclusive workplace. They strive to create a culture where everyone feels valued and respected, regardless of their background or identity. This commitment is reflected in their hiring practices, employee resource groups, and dedication to fostering a sense of belonging for all. Zoho's approach to DEI is rooted in their long-term commitment to building a sustainable business that values people over profits.

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