Zingly.ai

Zingly.ai is a technology company specializing in AI-powered customer experience (CX) solutions. Their platform is designed to help businesses build lasting relationships with customers at scale, while also driving revenue growth and reducing costs. Zingly offers a range of tools and services, including a collaborative CX platform, AI-powered chatbots, intelligent routing, and advanced analytics. Their mission is to create a seamless and personalized customer experience that goes beyond traditional contact centers.

Zingly's innovative approach to CX involves combining generative AI, human expertise, and customer data to deliver a more engaging and efficient customer experience. Their platform empowers businesses to offer real-time support across multiple channels, personalize interactions, and automate routine tasks. Zingly's commitment to customer-centricity is evident in their focus on building relationships, reducing "Fear of Reaching Out", and providing exceptional customer service.

Zingly offers remote-only positions for all of its open roles, including Senior AI Engineer, Senior Data Engineer, Senior DevOps Engineer, Senior Platform Engineer, and Senior Software Engineer. This allows employees to work from anywhere in the world, providing significant flexibility in terms of location and work schedule.

Zingly's mission is to build relationships bigger than business. They aim to help businesses forge lasting relationships with their customers that extend beyond mere transactions. They strive to give customers a voice and create an equal footing between businesses and customers, fostering trust, transparency, and loyalty. Zingly believes that the CX of today must bring together GenAI, Digital, and Humans to drive growth for businesses and deliver game-changing experiences for customers.

Zingly cultivates a team-oriented culture that embraces change and values collaboration. They encourage employees to think big, take ownership, and work together to achieve ambitious goals. Experimentation and innovation are encouraged, while maintaining humility and respect for each other, customers, and the communities they serve. Their values prioritize continuous learning and leveraging technology to build a better world.

Zingly embraces diversity as a key ingredient in its AI-driven solutions, believing that a varied team enhances innovation and impactful solutions. They are dedicated to creating an inclusive workplace where individuals from all backgrounds can thrive, ensuring representation and opportunity across all levels of their organization.