ZENVIA

Zenvia is a leading provider of customer experience solutions, enabling businesses to create personal, engaging, and fluid experiences for their clients. With a focus on multichannel communication, Zenvia offers a suite of products that encompass SMS, WhatsApp, RCS, Email, and voice channels. Their solutions are designed to streamline and optimize customer interactions throughout the entire journey, from initial attraction and conversion to ongoing service and nurturing. Zenvia is a global company with a strong presence in Brazil and Latin America, boasting over 14,000 customers and a team of over 1,200 Humanz, as they refer to their employees.

Zenvia has achieved significant milestones in its journey, including the acquisition of prominent companies like Sirena, D1|Smarkio, Sensedata, and Movidesk. This expansion has broadened their portfolio and solidified their position as a comprehensive customer experience platform. Their commitment to innovation is reflected in their recent investment in generative AI, which powers their intelligent chatbots, further enhancing customer interactions and automating communication processes. As a publicly traded company on Nasdaq, Zenvia remains at the forefront of the evolving customer experience landscape, consistently delivering impactful solutions to businesses across various industries.

Zenvia's mission is to empower businesses to create personal, engaging, and seamless customer experiences by providing a unified, multichannel solution that manages and delivers interactions throughout the entire customer journey. They believe that combining technological evolution with human experience can unify communication across various relationship channels, creating a complete and centralized experience for customers.

Zenvia promotes a culture that values innovation, collaboration, and the power of human connection. They believe in building a workplace where individuals feel empowered to express their unique perspectives and contribute to a shared purpose of creating a better customer experience. This culture is rooted in five core beliefs: people are unique, trust empowers, delve deep, break barriers, and unlock true potential. These values are reflected in their employee-focused initiatives and their commitment to fostering a diverse and inclusive environment.

Zenvia prioritizes diversity, equity, and inclusion, recognizing that a diverse workforce drives innovation and fosters a welcoming environment for all. Their approach emphasizes creating a culture where individuals feel valued and empowered to contribute their unique perspectives. This is reflected in their commitment to equal opportunity employment, fostering a sense of belonging, and actively promoting representation across all levels of the organization.