
Zendesk
Zendesk is a customer service software company that provides a range of tools to help businesses manage their customer interactions.
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Tell us what it's like to work at Zendesk!Description
Zendesk is a leading customer service platform that helps businesses of all sizes connect with their customers. Their software allows companies to manage multiple channels of communication, including email, chat, social media, and phone, all in one place. Zendesk's focus on customer experience and ease of use has made it a popular choice for businesses looking to improve their customer service and support operations.
Zendesk is a global company with a distributed workforce, offering a hybrid work model to its employees. This allows for flexibility and the opportunity to collaborate with colleagues around the world. Zendesk is also committed to diversity, equity, and inclusion in the workplace, fostering a welcoming environment for all employees.
Flexibility
Zendesk embraces a hybrid work model, enabling employees to work remotely for part of the week while also providing a rich onsite experience for connection, collaboration, and learning. This allows for flexibility in work location and schedule, offering employees a balance between in-person and remote work. The specific in-office schedule is determined by the hiring manager, ensuring that the team's needs and individual preferences are considered.
Benefits
Zendesk offers employees a fulfilling and inclusive experience, including a hybrid work model with flexibility to work remotely and in-person at one of their global offices. The company also provides competitive compensation, including a base salary range and potential eligibility for bonus, benefits, and related incentives. The specific compensation package for each role is determined based on factors like experience, skills, and location. Zendesk strives to create a positive and equitable work environment for all employees, promoting diversity, equity, and inclusion.
Mission
Zendesk is a service-first CRM company dedicated to building powerful, customizable software that improves customer relationships. They prioritize digital-first customer experiences and encourage growth and innovation within their company and the communities they serve.
Culture
Zendesk promotes a culture that is both collaborative and inclusive, valuing growth and innovation. They foster a hybrid work environment that encourages in-person connection while also offering flexibility for remote work. This approach reflects a commitment to employee well-being and creating a fulfilling work experience. They are also dedicated to fostering diversity, equity, and inclusion, ensuring that all employees feel respected and valued.
DE&I
Zendesk is committed to fostering a globally diverse, equitable, and inclusive workplace. They believe in offering their people a fulfilling and inclusive experience, and this commitment is reflected in their hybrid work model which encourages in-person connection while allowing for remote flexibility. They are an equal opportunity employer and strive to ensure individuals are considered for employment without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.
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