The Work Index by Flexa

Zain Group

Zain Group is a leading provider of innovative technologies and digital lifestyle communications operating in eight markets across the Middle East and Africa.

https://www.zain.com/en/
4.9

/10

Transparency ranking

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Description

Zain Group is a leading provider of innovative technologies and digital lifestyle communications, operating across eight markets in the Middle East and Africa. Established in Kuwait in 1983, the company began as the region's first mobile operator and has since expanded rapidly through acquisitions and strategic partnerships. Zain offers a comprehensive range of mobile voice and data services to over 47.8 million active individual and business customers, employing a workforce of over 7,900.

Zain Group is committed to providing a world-class mobile telecommunications service, along with contributing positively to the communities it serves through various social responsibility initiatives. The company prioritizes customer experience, operational efficiency, and value management, while pursuing growth verticals in B2B solutions, digital platforms, and innovation. As a publicly traded company listed on the Boursa Kuwait, Zain is known for its commitment to transparency and sustainable business practices, reflected in its participation in the United Nations Global Compact and its inclusion in the FTSE4GOOD Index Series.

Mission

Zain's mission is to provide meaningful connectivity that leads to equitable systemic change and empowers Zain's communities. They strive to create a more inclusive digital society by safeguarding the planet, addressing societal issues through core business practices, and building the youth of the future.

Data-driven
Disruptor
Environmental impact driven
Social impact led
Sustainability
Tech for good

Culture

Zain fosters a culture of innovation, collaboration, and customer-centricity. They are committed to creating a diverse and inclusive work environment that values the contributions of all employees, emphasizing teamwork and a strong sense of vision. The company recognizes the importance of both operational agility and a deep understanding of customer needs in order to thrive in the rapidly changing digital landscape.

Progressive

DE&I

Zain Group is committed to building an inclusive digital society and prioritizes diversity, equity and inclusion as a key pillar of its sustainability strategy. They demonstrate this commitment through various initiatives, such as their Women in Tech program, which connects experienced female professionals with aspiring young women in STEM fields. They also prioritize inclusion of the elderly and people with disabilities through product and service development, marketing campaigns, and benefit features. By actively promoting diversity and inclusion within its workforce and communities, Zain aims to create a more equitable and accessible digital environment for all.

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