Yodel (Yodel Delivery Network Ltd)

Yodel is a UK-based parcel delivery network serving both businesses and consumers. The company boasts thousands of Yodel Stores across the UK, allowing for convenient drop-off and collection of parcels. They offer a wide range of services including next-day delivery, weekend deliveries, international inbound logistics, and specialized handling for fragile items like wine, flowers, and fresh food. They also have partnerships with popular marketplaces like eBay and Vinted, making it easy for customers to send and receive parcels through these platforms.

Yodel prioritizes customer satisfaction and offers comprehensive tracking features. Their "Have Your Say" customer feedback program allows them to gain real-time insights into customer experiences and continuously improve their services. Yodel takes pride in its dedicated and knowledgeable team, working to provide a positive and reliable delivery experience for both individuals and businesses.

Yodel offers a range of flexible work options, primarily for their driver roles. Individuals can choose to be self-employed as a Core Driver, Lifestyle Driver, or Service Delivery Partner, allowing for independent control over working hours and schedules. This approach caters to those seeking flexibility and autonomy in their work.

Yodel offers various employee benefits, including flexible working arrangements, a rewards program with potential savings on parcels, a dedicated Client Operations Group to support business growth, and a wide range of delivery options. The company also emphasizes teamwork and offers specialized training for handling specific goods.

Yodel is a UK-based parcel delivery network focused on providing reliable and flexible delivery solutions for both businesses and consumers. They strive to deliver not just parcels, but also promises, offering a wide range of services including next-day delivery, weekend delivery, click & collect, and specialized handling for items like fresh food and flowers. Their extensive network of Yodel Stores provides convenient drop-off and collection points nationwide, and they are committed to using technology to enhance the customer experience, such as their Yodel Parcel Tracker app which provides real-time tracking and communication updates.

Yodel promotes a culture focused on teamwork, customer service, and innovation. They emphasize the importance of their colleagues working together to deliver promises, not just parcels, and actively seek feedback from customers to drive continuous improvement. The company highlights its diverse workforce and encourages employees to take pride in their work, fostering a sense of community and shared purpose.

Yodel emphasizes the importance of diversity, equity, and inclusion throughout its organization. The company prioritizes creating a welcoming and inclusive workplace where all colleagues feel valued and respected regardless of their background, beliefs, or abilities. Yodel aims to foster a culture where diversity is celebrated and where everyone has the opportunity to contribute to the company's success.