Yellow.ai

Yellow.ai is a global leader in generative AI-powered customer service automation for enterprises. Founded by three friends with a shared passion for transforming customer interactions with brands, Yellow.ai aims to automate customer service so humans are freed up to build memorable relationships. The company's platform is built on a multi-LLM architecture, continuously trained on billions of conversations annually, to unlock unparalleled efficiency in customer service and significantly reduce operational costs.

Yellow.ai offers a range of solutions for customer service, employee experience, and conversational commerce. Their platform empowers businesses to create AI-powered chatbots, voicebots, and email automation solutions, all accessible through a no-code interface. Yellow.ai boasts a strong integration ecosystem, connecting with over 100 leading business systems to ensure seamless and effective implementation. The company is committed to delivering an exceptional experience while driving down costs, transforming how businesses interact with their customers.

Yellow.ai offers a flexible work environment with positions available across several locations worldwide, including the United States, Malaysia, India, Singapore, UAE, and Indonesia. While specific job postings may outline the required work schedule and location, the company's global presence and commitment to a diverse workforce suggest a variety of options for remote or hybrid work arrangements.

Yellow.ai offers a competitive benefits package to employees, reflecting their commitment to employee well-being and satisfaction. This includes healthcare coverage, life insurance, and other insurance plans. It also provides flexible working hours, employee assistance programs, and training and development opportunities. The company prioritizes employee growth and development, offering opportunities for career advancement and skill-building.

Yellow.ai is an AI-powered customer service automation platform that aims to automate customer service so that humans can focus on building memorable customer relationships. Their mission is to free up human agents from handling routine tasks by leveraging generative AI and LLMs, enabling them to provide personalized and engaging experiences that build lasting customer connections.

Yellow.ai fosters a culture focused on innovation, collaboration, and customer-centricity. Their mission to automate customer service, freeing humans to build relationships, fuels a passionate and driven workforce. A company built by three friends, Yellow.ai prioritizes a collaborative environment where employees feel empowered to push boundaries and contribute to the company's success. Their dedication to building a strong sense of community is reflected in initiatives like their community forum, academy, and employee resource groups.

Yellow.ai is committed to fostering a diverse, equitable, and inclusive workplace. Their approach involves building a team that reflects the global diversity of their customers and partners, promoting a culture of respect and understanding, and ensuring equal opportunities for all employees. They are actively working to create a work environment where everyone feels valued, supported, and empowered to contribute their unique perspectives and talents. This commitment is reflected in their hiring practices, employee resource groups, and ongoing initiatives to promote diversity, equity, and inclusion.