The Work Index by Flexa

Yatra Online Ltd.

Yatra Online Ltd. is a leading online travel company in India offering a range of travel services including flights, hotels, holidays, buses, and trains.

https://www.yatra.com/
4.8

/10

Transparency ranking

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Description

Yatra Online Ltd. is a leading online travel company in India, offering a comprehensive range of travel services including flight, hotel, holiday package, bus, and train bookings. Founded in 2006, Yatra has grown to become one of India's most recognized and awarded travel brands, winning multiple awards from the Ministry of Tourism. The company has a strong focus on customer experience, providing support at all stages of the customer journey through its website, mobile platforms, retail stores, call centers, and network of over 17,000 agents across India.

Yatra has a robust mobile ecosystem for both leisure and business travelers, and its technology platform is designed for scalability and innovation. The company has a strong B2B business, particularly in international air ticketing for small and medium scale enterprises. Yatra has also made several acquisitions to expand its reach and offerings, including Travelguru, Air Travel Bureau, mGaadi, and dudegenie, making it the largest corporate travel services platform in India by Gross Bookings.

Flexibility

Yatra Online Ltd. provides a diverse range of job roles across its business operations. While the job posting analyzed did not specify flexibility options, the company website emphasizes a vibrant and open work culture that promotes collaboration and respect for individual viewpoints. This implies a potential for flexible work arrangements, but the specific details of work-from-home, hybrid, or part-time options are not explicitly mentioned.

Benefits

Yatra Online Ltd. offers a range of employee benefits that focus on creating a positive work environment and fostering a sense of belonging. These include access to a comprehensive health insurance plan, opportunities for professional development through training programs and workshops, and a fun and engaging workplace culture with activities like hackathons, cricket matches, and festival celebrations. The company also emphasizes open communication and collaboration, ensuring that every employee's voice is heard and valued.

Mission

Yatra Online Ltd. is a leading online travel company in India dedicated to providing a "best in class" customer experience. Its mission is to be "India's Travel Planner," offering a multi-channel platform for both leisure and business travelers to research, compare prices, and book a wide range of travel services, including flights, hotels, homestays, holiday packages, buses, trains, activities, and ancillary services.

Disruptor

Culture

Yatra promotes a culture of ambition, achievement, and fun. They describe their employees as "go getters" who are fun-loving, aware, and proactive. They also emphasize their open culture where every view and opinion is heard and respected. The company values collaboration and offers opportunities for growth, creating a positive and exciting work environment through initiatives like hackathons, cricket matches, and celebrations.

Entrepreneurial
Fast-paced
Fun
Supportive

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