The Work Index by Flexa

Yalo

Yalo is a conversational commerce platform that helps businesses connect with customers and drive sales through messaging apps like WhatsApp.

6.6

/10

Transparency ranking

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Description

Yalo is a conversational commerce platform that empowers businesses to engage with customers on a personal level through messaging apps like WhatsApp. They focus on emerging markets like Latin America, India, and Southeast Asia, where mobile users heavily rely on messaging apps. Yalo provides a suite of tools that allows businesses to automate customer journeys, personalize shopping experiences, and analyze data to optimize their conversational strategies. Their solutions are tailored to different industries, including distributors, CPG, construction, automotive, and agro, enabling businesses to streamline their operations and drive growth through a conversational approach.

Yalo's platform is built for enterprise complexity and scale, seamlessly integrating with existing systems and offering virtually limitless customization and extensibility. They are committed to driving real ROI for their clients and have a proven track record of success with leading brands like Nestlé, Bayer, Coca-Cola FEMSA, and CBC. Their platform has helped these companies increase sales, improve customer engagement, and democratize technology for a broader audience. Yalo's mission is to help global brands delight more than a billion people each day through the power of instant messaging, transforming the way businesses interact with their customers and paving the way for the future of commerce.

Flexibility

Yalo embraces a fully distributed work model, allowing employees to work from anywhere in the world. This remote-first approach offers flexibility and autonomy, enabling employees to choose their preferred work environment and balance their professional life with personal commitments. Whether it's working from the beach, a mountain cabin, or close to family, Yalo empowers employees to create a work-life balance that suits them best.

Remote

Benefits

Yalo offers a comprehensive benefits package to its employees, including the ability to work from anywhere in the world, a fully distributed work environment, and access to virtual yoga classes. The company prioritizes employee well-being and provides support for a healthy work-life balance, allowing employees to enjoy flexibility and a positive work culture.

WFA scheme

Mission

Yalo's mission is to help major global brands delight over a billion people each day through the power of instant messaging. They focus on emerging markets like Latin America, India, and Southeast Asia where mobile consumers spend a significant portion of their screen time on messaging apps. Yalo combines the widespread use of messaging with the power of AI and conversations to help businesses put the conversation back in commerce, globally.

Automation
Data-driven
Disruptor

Culture

Yalo promotes a vibrant and high-energy work environment with a strong emphasis on customer focus, collaboration, and innovation. They encourage their employees to take ownership of their work, think outside the box, and make a real impact. They value diversity and inclusion, with employees from various backgrounds and locations contributing to their success. The company also prioritizes work-life balance, allowing employees to work remotely and prioritize their well-being.

Agile and dynamic
Collaborative
Engaging
Entrepreneurial
Fast-paced
People-first
Progressive
Supportive

DE&I

Yalo prioritizes diversity, equity, and inclusion in its workforce, valuing a range of perspectives and backgrounds. The company emphasizes a welcoming and inclusive environment for all employees, fostering a culture of respect and collaboration. This commitment is evident in their employee testimonials, where individuals highlight the positive and diverse work environment, which empowers them to thrive both professionally and personally.

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