The Work Index by Flexa

Xurrent (Formerly 4me)

Xurrent is a cloud-based service management platform that combines ITSM, ESM, and SIAM capabilities to enable seamless collaboration across internal departments and external service providers.

https://www.xurrent.com/
4.9

/10

Transparency ranking

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Description

Xurrent, formerly known as 4me, is a cloud-based enterprise service management (ESM) platform that helps organizations streamline their IT and service management processes. They provide a comprehensive suite of tools and features designed to enhance operational efficiency, collaboration, and customer satisfaction. Xurrent's unique approach combines IT service management (ITSM), enterprise service management (ESM), and service integration and management (SIAM) capabilities to create a unified service delivery platform.

Xurrent's platform is designed to be user-friendly and scalable, with features that include automation, AI-driven insights, knowledge management, and a self-service portal. They boast rapid implementation and integration, and a focus on providing transparent visibility and control of service costs and quality. Xurrent is trusted by organizations of all sizes around the world and has a strong partner ecosystem.

Flexibility

Xurrent offers a flexible work environment, as evidenced by their "Flexible Working Arrangements" listed on their Careers page. These arrangements aim to support employees in achieving a fulfilling career while maintaining a balanced life. The company's commitment to flexibility likely extends to various work arrangements, such as remote work, flexible hours, and hybrid schedules, although specific details are not explicitly provided.

Benefits

Xurrent offers a comprehensive benefits package designed to support its employees' well-being and career growth. Benefits include an equity incentive program, professional development funds, an employee referral program, quarterly All Star Awards, continuous performance management, an overall inclusion program, flexible working arrangements, quarterly volunteering opportunities, and parental leave.

Mission

Xurrent's mission is to make the world more productive by creating a new level of performance across organizations. They achieve this by enabling teams to confidently and dynamically collaborate without friction from boundaries through their service management platform. This goal is accomplished by providing an easy, advanced, and complete platform that simplifies and optimizes IT processes, enabling teams to focus on delivering exceptional customer value.

Automation
Data-driven
Disruptor

Culture

Xurrent promotes a culture of collaboration, transparency, and continuous improvement. They prioritize teamwork and service excellence, encouraging employees to work seamlessly across departments and external partners to deliver exceptional customer experiences. Xurrent fosters a dynamic and innovative environment where individuals are empowered to take ownership, learn and grow, and contribute to the company's success. They emphasize open communication, valuing diverse perspectives and promoting a sense of community amongst team members.

Agile and dynamic
Collaborative
Transparent

DE&I

Xurrent is committed to creating an inclusive environment for all its employees where different backgrounds and perspectives are valued and encouraged, regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or on the basis of any protected group status under any applicable law. They support this mission by offering a number of initiatives, including an overall inclusion program, flexible working arrangements, quarterly volunteering opportunities, and parental leave.

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