The Work Index by Flexa

XOi

XOi is a field service technology company that empowers technicians and helps businesses streamline operations, increase revenue, and improve customer satisfaction.

https://xoi.io/
4.9

/10

Transparency ranking

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Description

XOi is a technology company focused on revolutionizing the field service industry. They offer a digital platform designed to connect field service technicians with the information and resources they need to efficiently perform their jobs. XOi’s platform aims to streamline workflows, improve communication, and increase productivity for field service teams, ultimately helping businesses achieve higher revenue and customer satisfaction.

XOi’s platform utilizes AI and machine learning to capture and analyze data collected by technicians in the field, providing valuable insights for both technicians and the back office. The company is committed to helping field service businesses navigate the challenges of the modern landscape, including labor shortages and the need for increased customer transparency. They offer a variety of features and integrations designed to empower technicians, enhance customer experience, and drive business growth.

Flexibility

XOi is a remote-first company, meaning employees are not required to work from a physical office. This allows for flexible work arrangements, with the company emphasizing a strong work-life balance and encouraging employees to take the time off they need and deserve. They offer comprehensive health benefits, 10 days of sick leave, a wellness stipend, and a company-sponsored Headspace subscription.

Remote

Benefits

XOi offers a comprehensive benefits package designed to support its employees' well-being and career growth. These include a remote-first work environment fostering a strong sense of community, discretionary time off to prioritize personal time and wellness, comprehensive healthcare benefits, 10 days of sick leave, a wellness stipend, and a company-sponsored Headspace subscription.

WFA scheme

Mission

XOi is a technology company dedicated to revolutionizing the field service industry by providing innovative digital tools that empower technicians, streamline operations, and enhance customer experiences. Their mission is to create future-focused technology that modernizes the industry as a whole, overcoming challenges such as the skills gap and labor shortages, and ultimately improving the livelihoods of skilled tradespeople.

Automation
Data-driven
Disruptor

Culture

XOi fosters a collaborative and supportive work environment where individuals are empowered to contribute their skills and drive to transform the field service industry. The company values transparency, honesty, and the importance of personal growth and well-being, encouraging its employees to make the most of their careers and futures.

People-first

DE&I

XOi is committed to building a diverse, equitable, and inclusive workplace where everyone feels valued and respected. They believe that a diverse team leads to better decision-making, innovation, and customer experiences. They strive to attract and retain a workforce that reflects the communities they serve and offer a range of initiatives to foster a sense of belonging, including remote work options, discretionary time off, and comprehensive healthcare benefits.

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