The Work Index by Flexa

Wolverhampton Homes

Wolverhampton Homes is an Arm's Length Management Organisation responsible for managing most of the council homes in Wolverhampton.

https://www.wolverhamptonhomes.org.uk/
5.7

/10

Transparency ranking

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Description

Wolverhampton Homes is an Arm's Length Management Organisation (ALMO) responsible for managing most of the council homes in Wolverhampton. They are committed to providing good quality homes and great customer service, with a focus on community engagement and social purpose. They offer a range of services to tenants, including repairs and maintenance, tenancy support, money advice, and home improvement guidance. Their commitment to equality, diversity, and inclusion is reflected in their workforce and their commitment to fair and equitable treatment for all.

Wolverhampton Homes is dedicated to improving the lives of people in Wolverhampton by providing safe, secure, and affordable homes. They are continuously working to improve their services and to meet the changing needs of their customers. They are also actively involved in the local community, supporting a range of initiatives that aim to make Wolverhampton a better place to live.

Flexibility

Wolverhampton Homes is committed to agile working, allowing staff flexibility in their day to manage other commitments and maintain a good work-life balance. They offer a generous holiday allowance, a holiday purchase scheme, and an excellent pension scheme through the Local Government Pension Scheme. They also offer hybrid and agile working arrangements for many roles, enabling staff to work from home or a flexible location.

Hybrid

Benefits

Wolverhampton Homes offers a comprehensive benefits package to its employees, including a competitive salary, access to the Local Government Pension Scheme, commitment to learning and development, hybrid and agile working options, an inclusive culture with no gender pay gap, volunteering days, free on-site parking, gym discounts, local discounts, wellbeing services through Paycare, financial support through the Wolverhampton City Credit Union and other financial bodies, and a salary sacrifice scheme for purchasing a car.

Mission

Wolverhampton Homes is an Arms Length Management Organisation responsible for managing most of the council homes in Wolverhampton. Their mission is to help make Wolverhampton an even better place to live by providing high-quality homes in safe neighbourhoods where residents can access training, skills, and job opportunities. They are committed to providing great customer service and ensuring the customer voice is at the heart of everything they do.

Environmental impact driven
Improving quality of life/health
Not-for-profit
Social impact led
Sustainability

Culture

Wolverhampton Homes fosters a customer-centric culture, prioritizing resident well-being and a commitment to creating positive change in the community. This is reflected in their dedication to providing quality homes and services, as well as their focus on employee development, diversity and inclusion, and ethical practices. They strive for a collaborative and supportive work environment that values individual contributions and promotes a sense of shared purpose.

Agile and dynamic
Collaborative
People-first
Progressive
Supportive
Transparent

DE&I

Wolverhampton Homes believes in diversity, equity and inclusion (EDI) as fundamental to its operations. They are committed to employing a workforce representative of the communities they serve, treating everyone fairly and with respect, and ensuring their spending promotes equality of opportunity. They have three dedicated groups, comprised of staff, customers, and board members, who work to ensure Wolverhampton Homes is as diverse and inclusive as possible. These groups monitor service delivery and impact on diverse communities, champion equality of opportunity, and challenge all forms of discrimination.

Ethnically diverse
Gender diverse

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