The Work Index by Flexa

When

When is an AI-powered platform that helps companies transform their offboarding process by providing employees with personalized support and affordable healthcare options.

6.4

/10

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Description

When is an AI-powered platform that revolutionizes the offboarding process, turning it into a positive and brand-enhancing experience while mitigating health insurance risks and costs for both employees and employers. Their mission is to create a compassionate and efficient offboarding experience that empowers departing employees with personalized support and resources, including access to affordable healthcare alternatives to COBRA.

When's solution includes a comprehensive suite of tools, including an AI-driven health insurance marketplace, concierge service for health insurance queries, a co-branded post-employment portal, and the When Benefit, a modern severance and retirement solution. They are committed to providing a smooth transition for departing employees by offering personalized guidance, streamlining HR processes, and maximizing resources for both individuals and organizations.

Benefits

When provides a comprehensive suite of benefits designed to support employees during transitions, including job loss or career changes. These benefits include personalized guidance from licensed agents, access to a marketplace of ACA and private medical plans, a co-branded post-employment portal with resources for career transitions, and the When Benefit, a cost-effective alternative to COBRA subsidies that empowers employees to select personalized health insurance plans. The company also offers a 24/7 bilingual call center for nationwide support in multiple languages.

Mission

When is an AI-powered platform that transforms offboarding into a positive, brand-enhancing experience while mitigating health insurance risks and costs. Their mission is to be a trusted partner that provides information, support, and tools to help everyone successfully navigate their job transition, revolutionizing the exit process and ensuring people can afford health insurance during job transitions.

Data-driven
Disruptor
Healthcare
Improving quality of life/health
Social impact led
Tech for good

Culture

When promotes a culture of compassion, innovation, and support. They emphasize empathy and understanding, particularly in the context of job transitions. The company is dedicated to delivering excellent solutions and services to clients and their employees, fostering strong partnerships based on trust and shared goals. They are also committed to diversity and inclusion, as evidenced by their diverse team of experts.

Collaborative
Entrepreneurial
People-first
Progressive
Supportive

DE&I

When prioritizes building a diverse and inclusive team, reflecting its commitment to providing compassionate support during employee transitions. Its team boasts expertise in marketing, consulting, finance, and computer science, and actively seeks individuals with diverse backgrounds and experiences to contribute to its mission of revolutionizing the offboarding process and supporting people through job transitions.

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