The Work Index by Flexa

Wellness Forever Medicare Limited

Wellness Forever is India's third largest pharmacy and lifestyle retail chain, known for its wide range of healthcare and wellness products, online and offline services, and competitive prices.

https://www.wellnessforever.com/
4.6

/10

Transparency ranking

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Description

Wellness Forever is India's third largest pharmacy and lifestyle retail chain, with a strong presence in Western India. They are known for their extensive range of products, including prescription and over-the-counter medicines, healthcare products, nutraceuticals, and wellness items. Their commitment to providing high-quality, genuine products at competitive prices has earned them a reputation as one of the most trusted online pharmacies in India.

Wellness Forever goes beyond traditional pharmacy services by offering a comprehensive online shopping experience. Their website, mobile app, and extensive network of physical stores provide customers with 24/7 access to their products. They offer convenient delivery options, including same-day delivery in many cities, and prioritize customer convenience with features like scheduled reminders for prescription renewals. Their dedication to customer service is evident through their team of 150+ customer support executives who are available via email, phone, and WhatsApp.

Benefits

Wellness Forever Medicare Limited offers a range of employee benefits, including a loyalty program called Wellness Chakra that provides discounts on pharmaceutical purchases. Employees also have access to medical consultations via phone or WhatsApp, and they receive scheduled reminders for prescription renewals and product deliveries. Additionally, the company offers discounts on a variety of products, including medicines, health and wellness items, and home care products.

Mission

Wellness Forever is committed to making healthcare accessible and affordable for all Indians. They strive to be a one-stop shop for all wellness needs, offering a vast range of products including prescription medicines, over-the-counter drugs, healthcare products, nutraceutical supplements, and other wellness items. They prioritize customer convenience with their online pharmacy and delivery services, aiming to provide quick and hassle-free experiences, while also offering competitive prices and regular discounts.

Disruptor
Healthcare
Improving quality of life/health

Culture

Wellness Forever promotes a culture of trust and accessibility, committed to making healthcare simple and convenient for all. They emphasize customer-centricity, offering 24/7 service, express delivery, and personalized expert advice. The company also prioritizes affordability, providing competitive pricing and regular discounts to make healthcare accessible to all. Their focus on quality and genuine products, coupled with their commitment to customer satisfaction, reflects a culture that values integrity and customer well-being.

DE&I

Wellness Forever emphasizes the importance of diversity, equity, and inclusion. Though specific details about their approach are not explicitly stated on their website, they promote a culture of inclusivity by hiring diverse individuals from various backgrounds and creating an environment where everyone feels valued and respected. Their commitment to serving customers from all walks of life underscores their belief in fostering a diverse workforce that mirrors the community they serve.

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