The Work Index by Flexa

Welcome Break

Welcome Break is a leading motorway service operator in the UK, providing rest stops, fuel, food, and hotels to millions of travelers each year.

https://welcomebreak.co.uk/
5.4

/10

Transparency ranking

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Description

Welcome Break is a leading motorway service operator in the UK, with 59 service areas and 31 hotels across the country. They offer a range of services for both leisure and business travellers, including 24-hour fuel courts, EV charging, and a variety of food and retail brands, including Waitrose, Starbucks, KFC, and Burger King. They welcome over 85 million customers annually, and are committed to providing an enjoyable and rewarding experience for both their customers and employees.

Welcome Break is deeply committed to corporate social responsibility, demonstrated through their sustainability initiatives, charity work, and dedication to fair pay and creating a positive work environment. They are actively working to reduce their environmental footprint through initiatives like energy-efficient lighting and waste disposal, and are proud to partner with charities like Macmillan Cancer Support and the National Emergencies Trust. Welcome Break is dedicated to building a better future for their business, their employees, and the communities they serve.

Flexibility

Welcome Break offers a range of job flexibility, including a diverse workforce, various opportunities across different brands, and a fast-paced environment with constant challenges. They also host hiring events, offer a range of benefits, and provide support for employees to achieve their goals.

Benefits

Welcome Break offers a comprehensive benefits package to its employees, which includes a commitment to fair pay, a robust recruitment policy with eligibility to work in the UK checks for all employees, pay by bank transfer only to minimize forced labor, a whistleblowing policy, and a commitment to ensuring the risk of modern slavery is effectively managed throughout its supply chain. They also offer a culture of safety, service, inclusivity, communication, achievement and alignment to their goals, rewards and opportunities for development and personal growth, and open communications platforms with employee engagement and participation through Company, Site and Team forums.

Mission

Welcome Break is a UK-based motorway service and hotel operator committed to providing a comprehensive and enjoyable travel experience for its customers. They strive to be the leading service area operator in the UK, offering a wide range of amenities including fuel, EV charging, food, retail, and hotels, all while upholding a culture of safety, service, inclusivity, and sustainability. Welcome Break is dedicated to giving back to the community through its charitable fund, supporting causes such as Macmillan Cancer Support, local community projects, and the National Emergencies Trust.

Environmental impact driven
Social impact led
Sustainability

Culture

Welcome Break promotes a culture that values its people, service and community. It emphasizes a culture of safety, inclusivity, and open communication, encouraging its team members to feel a sense of purpose and belonging. The company recognizes achievements and strives to create a rewarding and enjoyable work environment, where employees feel respected and supported. This focus on employee well-being is extended to the community through various charity initiatives, demonstrating the company's commitment to making a positive impact beyond its operations.

Collaborative
Engaging
People-first
Progressive
Supportive
Transparent

DE&I

Welcome Break is committed to creating a diverse and inclusive workplace where all team members can thrive, regardless of their background. They strive to remove bias and offer equal opportunities for development and growth, regardless of age, gender, background, religion, race, or ethnicity. Welcome Break believes that a diverse and inclusive culture attracts and retains the best talent, ensuring everyone has the opportunity to reach their full potential and achieve their ambitions.

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