The Work Index by Flexa

Watermelon

Watermelon is a Dutch AI startup that helps businesses automate their customer service with GPT-4 powered chatbots.

https://watermelon.ai/
5.9

/10

Transparency ranking

Work at Watermelon?

Tell us what we're missing about working at Watermelon so we can make the job search more transparent for everyone.

Tell us what it's like to work at Watermelon!

Description

Watermelon is a Dutch AI startup focused on revolutionizing customer service through the use of fully autonomous AI agents. Their platform allows businesses to build and deploy GPT-4 powered chatbots within minutes, automating conversations across various channels like websites, social media, and WhatsApp. Their no-code platform makes it easy for anyone to create a chatbot, without the need for coding knowledge, resulting in improved customer satisfaction and increased efficiency for businesses.

Watermelon's dedication to innovation and ease of use is evident in their integration with OpenAI's latest model, GPT-4o. This integration allows their chatbots to provide even more accurate and nuanced responses, further enhancing customer service. They have a strong focus on data privacy and compliance, ensuring their platform adheres to GDPR regulations. Watermelon continues to grow, with over 2,500 chatbots built and over 3 million conversations happening every month, proving their commitment to shaping the future of customer service.

Flexibility

Watermelon offers a hybrid work policy, allowing employees to work from home three days a week and in the office two days a week, promoting a flexible work-life balance while also fostering a collaborative environment.

Hybrid

Benefits

Watermelon offers a comprehensive benefits package to its employees, including a pension scheme, a Macbook Pro, noise-canceling headphones, a 4K screen, in-office lunch, the ability to earn an extra holiday, a Watermelon hoodie, travel reimbursement, a work-from-home policy, and a referral bonus.

Mission

Watermelon is a Dutch AI startup that aims to revolutionize customer service by empowering businesses to build and deploy fully autonomous AI agents, resulting in an unprecedented level of efficiency and customer satisfaction. Their platform seamlessly integrates state-of-the-art AI technology, ensuring that every customer interaction is efficient and accurate. They are committed to not only technological innovation but also to fundamentally improving the way consumers engage with services.

Automation
Data-driven
Disruptor
Sustainability
Tech for good

Culture

Watermelon fosters a dynamic and collaborative work environment that values passion, honesty, ownership, candor, and excellence. The company embraces a culture of continuous learning and improvement, encouraging employees to be resourceful and utilize their preferred tools while working cohesively as a team. Watermelon prioritizes autonomy, empowering its team members to take ownership of their work and deliver high-quality results. The company promotes a fun and supportive atmosphere, creating a space where individuals can thrive and contribute to the company's success.

Agile and dynamic
Autonomous
Collaborative
Engaging
Entrepreneurial
Fast-paced
Fun
People-first
Progressive
Supportive
Transparent

DE&I

Watermelon promotes a culture of diversity, equity and inclusion by valuing the unique backgrounds, experiences, and beliefs of each individual. They strive to offer equal opportunities for everyone within the organization, with a recruitment process based on objective position requirements and potential impact. They actively encourage discussions about various backgrounds, inclusive holidays, and other relevant topics, creating an open and respectful environment where everyone feels comfortable asking questions and learning from each other.

Similar companies. But verified.

Empolyee verified