Volkswagen Financial Services (UK)

Volkswagen Financial Services (UK) is a subsidiary of Volkswagen Financial Services AG, a global financial services provider operating within the Volkswagen Group. Headquartered in Milton Keynes, UK, VWFS provides a comprehensive range of financial products and services to both retail and business customers, including vehicle financing, insurance, servicing, and maintenance. Their aim is to make owning and driving vehicles as easy and simple as possible, supporting the needs of customers in an ever-changing automotive landscape.

VWFS is committed to ethical and responsible business practices, with a strong focus on customer needs and trust. They actively promote diversity and inclusion within their workforce, support environmental sustainability, and maintain transparency in their operations. Through innovation and collaboration with various stakeholders, VWFS continues to expand its portfolio, including developing innovative mobility solutions, and championing the development of electric vehicles.

Volkswagen Financial Services (UK) offers a hybrid-working environment, with employees able to work both from home and the office. Their CEO has written a blog post about the benefits of hybrid working, and the company has also been shortlisted as one of the best places to work in the UK for their hybrid-working model.

Volkswagen Financial Services (UK) offers a comprehensive benefits package to its employees, prioritizing their well-being and professional development. This includes a strong culture that fosters open communication and challenge, employee development programs, a wellbeing center and helpline, and policies promoting inclusion and equal opportunities. The company also supports a number of charities through its Community Committee and partners with the Local Hospice, offering opportunities for employees to volunteer and participate in matched funding initiatives. To promote sustainable transportation, the company provides on-site electric charging points, changing and bike storage facilities, and supports schemes promoting greener transportation methods.

Volkswagen Financial Services UK is dedicated to being 'The Key to Mobility', making it easy and simple for people to get from A to B. They achieve this by offering a wide range of finance and aftersales products for Volkswagen Group vehicles, as well as developing innovative mobility solutions designed to solve real-world transportation problems. Their mission is to create a pioneering, entrepreneurial environment focused on meeting the changing needs of their customers.

Volkswagen Financial Services (UK) promotes a customer-centric, entrepreneurial, and inclusive culture. They prioritize the needs and satisfaction of their customers while fostering an environment that encourages innovation and challenge. Their values, which include trust, responsibility, courage, and enthusiasm, are meant to guide employees in their interactions with customers, colleagues, and the wider community, emphasizing a strong commitment to ethical behavior and integrity.

Volkswagen Financial Services UK is committed to fostering a diverse and inclusive workplace, recognizing the value of different perspectives and voices in a rapidly evolving industry. They have implemented various initiatives, including a Diversity Task Force to address underrepresentation in the automotive sector, a Reciprocal Partnership scheme to identify and dismantle barriers to leadership for underrepresented groups, and a comprehensive Wellbeing Week program to support mental health and well-being for all employees. These efforts are aimed at creating a culture where everyone feels valued, empowered to be their authentic selves, and can contribute to the success of the company.