Vital Interaction
Vital Interaction is a healthcare technology company that helps medical practices increase revenue with smart automation solutions that effectively engage with their patients and focus on patient care.
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Tell us what it's like to work at Vital Interaction!Description
Vital Interaction is a healthcare technology company dedicated to improving patient engagement, satisfaction, and retention for medical practices of all sizes and specialties. Their platform utilizes data, business intelligence, and workflow automation to streamline communication, optimize scheduling, and build stronger patient-provider relationships. They offer a suite of solutions including automated appointment scheduling, patient reactivation campaigns, two-way texting, and custom patient satisfaction surveys.
Vital Interaction's mission is to save healthcare providers time so they can focus on patient care. Their platform is designed to be easy to use and integrate with existing practice management systems. Vital Interaction is committed to helping practices grow their business and build lasting relationships with their patients.
Flexibility
Vital Interaction offers a variety of flexible work options, including remote work and a hybrid work model. This flexibility allows employees to work from home, from a shared office space or in a combination of both. The company's commitment to flexible work arrangements helps attract and retain talent, and allows employees to maintain a healthy work-life balance.
Mission
Vital Interaction's mission is to empower healthcare practices to streamline patient communications, enhance their efficiency, and improve patient satisfaction. They accomplish this by providing an easy-to-implement, automated appointment scheduling platform that combines healthcare data, business intelligence, and workflow automation to increase profitability, make doctors' lives easier, and build lasting patient relationships.
Culture
Vital Interaction fosters a culture that prioritizes innovation, customer satisfaction, and a team-oriented approach. The company emphasizes a strong commitment to helping healthcare practices succeed, evident in their focus on developing solutions that improve patient engagement, streamline workflows, and increase profitability. The company's headquarters in Austin, Texas, a hub of technological advancement, reflects their dedication to creating and implementing innovative healthcare technology.
DE&I
Vital Interaction is committed to creating a diverse, equitable, and inclusive workplace that reflects the communities they serve. They strive to foster a culture where all employees feel valued, respected, and empowered to contribute their unique perspectives and talents. The company actively seeks to recruit and retain a diverse workforce and provides equal opportunities for all employees to thrive. They believe that diversity strengthens their ability to deliver innovative solutions and better serve their patients and providers.
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