Velaris

Velaris is a customer success platform designed to help Customer Success teams understand their customers better, streamline their operations, and save time on manual work. The company offers AI-powered analytics, success plans, collaboration tools, and automations all within one platform. Velaris provides a 360-degree view of customer accounts, helping to identify and address potential issues before they escalate, ultimately improving customer satisfaction and retention.

The company emphasizes a strong customer-centric approach, offering best-in-class services such as fast time-to-value, complimentary consultancy, tailored training, and done-for-you setup. Velaris is committed to providing a supportive and collaborative experience, going above and beyond to exceed customer expectations. The platform is designed to empower the entire organization, enabling teams in onboarding, product, sales, and executive levels to achieve their goals.

Velaris offers employees the opportunity to work across the globe, with teams living and working in various locations. This suggests a flexible work environment, likely with remote options, though the specifics of remote work arrangements are not detailed.

Velaris offers a comprehensive benefits package to its employees, including a fast time-to-value onboarding process, complimentary consultancy to optimise customer success operations, tailored training to ensure the whole team is up to speed, and a done-for-you setup with Velaris engineers handling implementation and custom integrations. This commitment to employee support and development reflects Velaris' dedication to creating a positive and rewarding work environment.

Velaris is a customer success platform designed to empower B2B companies to achieve true customer-centricity. They aim to solve the common problem of disconnected data and inadequate collaborative processes, enabling businesses to understand their customers, streamline operations, and ultimately drive predictable growth through customer success.

Velaris promotes a culture that values collaboration, continuous improvement, and a positive mindset. They emphasize the importance of being bold and taking action to solve problems, never settling for the status quo and always striving to do better. They also prioritize empathy and a supportive environment where good vibes and a strong team spirit are encouraged.

Velaris is committed to fostering a diverse, equitable, and inclusive workplace. They believe in building a team that reflects the world they serve and strives to create an environment where everyone feels valued, respected, and empowered. This commitment is reflected in their core values, which emphasize collaboration, inclusivity, and a dedication to helping others, making diversity a fundamental aspect of their culture.