The Work Index by Flexa

UserVoice

UserVoice is a company that develops software for managing product feedback, helping businesses gather and analyze customer input to inform product decisions.

https://www.uservoice.com/
4.5

/10

Transparency ranking

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Description

UserVoice is a software company that provides a product feedback management platform. Their mission is to help businesses gather and analyze customer feedback, prioritize feature requests, and make strategic product decisions. They provide a comprehensive suite of tools for collecting feedback from various channels, including web portals, in-app widgets, and integrations with popular business applications. UserVoice emphasizes the importance of customer-centricity and uses data-driven insights to help product teams prioritize their roadmap and build products their customers love.

UserVoice is trusted by leading product teams around the world and offers a variety of plans to suit different company sizes and needs. Their platform is highly integrated with other popular business tools, making it easy for teams to connect feedback with customer data and other relevant information. They also offer a range of resources, including blog posts, eBooks, and developer documentation to help users maximize their experience with their platform. UserVoice is committed to accessibility, security, and compliance, ensuring a safe and inclusive experience for all users.

Flexibility

UserVoice offers a flexible work environment. They state that they are a fully remote company and that their employees have the freedom to work from anywhere. This allows for greater autonomy and work-life balance, catering to a diverse range of employee preferences.

Mission

UserVoice is on a mission to change the way the world builds software and digital products for the better by providing a platform that helps businesses gather, analyze, and act on customer feedback, ensuring their products are aligned with user needs and drive customer satisfaction.

Data-driven
Disruptor

Culture

UserVoice fosters a collaborative and data-driven culture focused on customer-centric product development. They emphasize transparency, clear communication, and a shared understanding of user needs across the organization. This is reflected in their use of feedback management software, open communication channels like Slack and their commitment to public status updates. Additionally, they value innovation and prioritize learning from data and customer insights to continuously improve their product and processes.

DE&I

UserVoice is committed to building a diverse, equitable, and inclusive workplace. They actively seek out and recruit talent from a wide range of backgrounds, with a focus on creating an environment where everyone feels valued, respected, and empowered to bring their best selves to work. UserVoice fosters a culture of inclusion by promoting open communication, celebrating differences, and offering opportunities for professional growth and development to all employees.

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