UserTesting

UserTesting is a leading human insight platform that helps companies understand what it's like to be their customer. Through their video-first experience testing platform, UserTesting enables organizations to collect fast, actionable feedback from real users on their websites, mobile apps, prototypes, and more. They believe that empathy is crucial for building exceptional customer experiences, and their platform provides a way for companies to see the world from their customers' perspectives.

UserTesting serves over 3,000 customers globally, including more than half of the world's top 100 most valuable brands. They have offices across the globe, and their team is passionate about helping companies build better products and experiences. UserTesting is also committed to giving back to the community through their OneWorld program, which provides free and discounted research services to qualifying charitable organizations.

UserTesting offers its employees a generous amount of time off, holidays, and flexible work-life integration to ensure their needs are met and they have the flexibility to recharge.

UserTesting prioritizes employee well-being by offering exceptional healthcare coverage to ensure employees and their families are taken care of. The company also provides a comprehensive wellness package including monthly reimbursement, on-demand coaching, and wellness activities. Additionally, UserTesting promotes a flexible work-life balance by providing generous time off, holidays, and flexible work arrangements.

UserTesting empowers organizations of all sizes to create exceptional customer experiences through the power of human understanding. They believe that seeing and hearing how real people engage with products, services, and brands provides critical insights for innovation and growth, leading to more effective solutions and a more customer-centric approach.

UserTesting emphasizes a culture of empathy, prioritizing customer understanding and employee well-being. They foster a collaborative and inclusive environment where employees are encouraged to be their authentic selves, own their work, take initiative, and continuously learn and grow. The company values diverse perspectives and provides employees with exceptional benefits, such as flexible work arrangements, wellness programs, and generous time off, to ensure a positive and supportive workplace.

UserTesting is committed to fostering an inclusive, empathetic company culture that values all dimensions of diversity. They strive to ensure everyone has equitable access and opportunities for career growth and feels like they genuinely belong. Their IDEB (Inclusion, Diversity, Equity, and Belonging) strategy emphasizes leadership commitment, growth and opportunity, building diverse teams, and belonging from the start. They are committed to building a diverse candidate pipeline, mitigating bias in the interview process, conducting pay equity analysis, and creating a safe space for all employees through various Employee Resource Groups (ERGs).